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Royal Mail collection potential fraud

It is clear that Royal Mail can "scan" your collection items without actually collecting them. I had a failed collection followed up by an email claiming successful collection (evidently fraudulent on RM's part). In the event the collection is actual...

Simple Delivery Option Vanished

Up until about a week ago (Last week of Feb 2025). New listings were very simple with regards to postage. Simply chose 'Simple Delivery' Yesterday 28th Feb 2025 when posting a new item, there is no simple delivery option. It wants me to choose the de...

Remote Locations Courier Surcharge

If a buyer selects Evri (or other courier) but lives in a remote location, why doesn't the extra cost get flagged to the buyer? Had one the other day, buyer selected Evri at £2.94 and paid, postage for me was £5.46!! Swapped to Royal Mail at £3.45, s...

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Returns not registered.

HiI have requested an item to be returned, which the seller accepted. I have printed out the label and taken it to the Royal Mail post office, where I received a receipt. the status on eBay says item not posted. I am unable to open a case as it keeps...

Resolved! Guidance on Refunds for Missing Evri Shipments

Hi everyone, Over the last couple of weeks, several of my tracked parcels sent via Evri have gone missing. As a new eBay business seller with a shop subscription, I assumed eBay would handle the refunds since Evri is their preferred shipping method. ...

Resolved! Postage

I am trying to list an item and cannot find Royal Mail 2nd Class postage Option in the "Simple Delivery" system that EBay are only offering, effective today. I could use it with the Advanced Option but that has gone. I also need to use Royal Mail col...

Yet Another Simple Delivery Complaint. Sorry.

Had a bit of a holiday from eBay and have just jumped back in. I probably sell mostly Blu Rays and CD's from my own extensive collection. I only ever used Royal Mail for postage, choosing to drop off at my local Post Office. Padded envelopes are my p...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

New ebay postage

While completing listing an item with starting bid of £100 i am surprised that the postage provided by ebay is only between £2.91 & £3.60 . The item is under 1kg and size of shoe box but I know that the post office would charge more than this to post...

Simple Delivery displayed postage rates are crazy!

I know there's already a million posts, but I'm throwing the million-and-oneth into the pool. The forced pricing of simple delivery postage is crazy. My account was forced over to SD yesterday and I usually use RM tracked 48 as that carries the best ...

No option to post large items

I have items to relist on eBay that are larger than 61 x 46 x 46 cm which is now the maximum I can chose with the new simple postage thing. Can I not sell large items any more? Plus there is only 2 options RM and Evri, I mostly use them. But now and ...

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