Remote Locations Courier Surcharge

[tiship78]

If a buyer selects Evri (or other courier) but lives in a remote location, why doesn't the extra cost get flagged to the buyer? Had one the other day, buyer selected Evri at £2.94 and paid, postage for me was £5.46!! Swapped to Royal Mail at £3.45, so was still out of pocket. 

[xyz307xyz]

If it's the item I think it is, it wasn't Simple Delivery, so you could have put in £4, £5, £6 as the postage.

Or have you created a postage policy (or similar which I don't know about) which is supposed to adjust the postage according to the delivery address (meaning my first line is incorrect)?

[thepillenwerfer]

For Simple Delivery you can choose to only use Royal Mail so no surcharge.  You can also block Buyers from remote locations, which is what I used to do on the old system if I listed something that was too big for RM.

Of course the easiest thing is to let the Buyer pay the postage rather than offering it 'free.'

Actually I don't think Buyers have a choice on which courier delivers their purchase if the Seller has both RM and Evri selected.  When buying from Private Sellers recently the only choice I've been given is between Standard and Express Delivery with no mention of who will be making it.  Of course it may just happen that the Sellers I've dealt with have chosen to use either one of RM or Evri exclusively.