Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
simple delivery
i have 2 orders i am trying to post but every time i press 'get label' it says 'we have technical issues', this has been going on for 4 days.. i have no choice but to print some labels my self.. i feel i should be refunded for these labels .. anyone ...
Combining shipping using simple delivery
Good morning. I’m a fairly experienced eBay seller usually I handle all of my postage and shipping but the latest simple delivery has me scratching my head. If I sell a few items to the same buyer that buyer has been paying me individually which bump...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Resolved! Guidance on Refunds for Missing Evri Shipments
Hi everyone, Over the last couple of weeks, several of my tracked parcels sent via Evri have gone missing. As a new eBay business seller with a shop subscription, I assumed eBay would handle the refunds since Evri is their preferred shipping method. ...
How can I dodge the dreaded 'Simple' Postage scourge? (Go 'Business'?)
Hello all, I have been happily selling on eBay for the better part of a decade now, and am very comfortable/used to hand-writing my addresses, combing postage wherever I can, and taking my items to my nearest post office to send them via Royal Mail (...
Royal Mail tracking not updating on ebay
I've noticed that all of a sudden none of my royal mail tracking numbers are updating on ebay and wondered if anyone else is having the same problem?? On Royal Mail they show as dropped off at the post office, etc but on ebay they've not even updated...
Resolved! Have Evri increased their prices through ebay?
Sold an item and expected it to be simple delivery, not giving me that option and having to arrange evri myself through ebay. Yesterday for another item it was £2.94 for upto 1kg. Today for the same weight quoting me £3.01. Wondering if prices have i...
Resolved! How do i cancel a Simple Delivery label I created before a buyer messaged to cancel an order
How do I cancel a Simple Delivery label I created minutes before a buyer messaged me to cancel the order.I tried via the 'Postage Labels' tab as I have done previously, but it says that I cannot cancel the label. If I cancel the order that means I am...
Resolved! ebay tracking says delivered - to Argos parcel shop but parcel not there
I had the parcel delivered to an Argos parcel shop - using Royal mail. I went to the shop with the FM code provided by eBay but the code does not work and the staff can't find the item.eBay won't help or give a refund because they say tracking shows ...
Listing Golf Clubs
Hi, i am trying to list golf clubs and the only options i have is large letter, small and medium parcel. There use to be a oversize option this has now disappears. I cannot send golf clubs as a small or medium parcel as the length is 140 cm. How do i...
More delivery choices but confusing
18 November,I just arranged a parcel delivery using DPD, more choices now though confusing.To begin with Chose Royal mail the Royal mail system would not accept label payment by debit card so cancelled and used DPD through ebay option which allowed a...
Simple Delivery is not suitable for my item
I received a message from eBay that I should edit and relist my item 276859681596. The listing page said once I relist Simple Delivery would be used to deliver it.It can not be sent by Simple Delivery as its length is over 120 cm long. I planned to u...
Simple delivery medium parcel size issue
Hi.The size of an item I'm hoping to list is 80x25x15cm and weighs <2kg. This fits within Evri's medium parcel sizing but is outside that of the PO. However, when selecting the medium parcel option, the sizing stated is for the smaller PO limit (61x4...
Royal Mail problems at South Midlands MC
I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre. I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday. Has anyone e...
Resolved! Something went wrong and we were not able to generate the label
Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?
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