Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
eBay Refunded Buyer Despite GPS Proof of Misdelivery on Return – What Are My Options?
Hi all,Just wanted to share what’s happened to me recently and see if anyone else has been through similar, or has any advice. I sold a graphics card worth £360. After the buyer received it, they said it was faulty, even though I know for a fact it w...
Simple Delivery Charges
I sell a few cds and sending one cd via Royal Mail 2nd Class is £2. But the lowest Simple Delivery charge is £2.72.Are there other Simple Delivery Charges for smaller items that I have not been able to find ?
Evri Parcelshop Receipt?
Just sold some earphones, and just sent them off. Took them to the local Evri parcelshop. The guy told me the system had changed. He handed me his phone, and told me I had to enter my name and email address, which I did and handed it back to him. The...
Buyer Chose Wrong Postage
Hi All. I sold a Nintendo Switch yesterday and the buyer asked me to send the item today which I did so. They paid for Evri delivery, so I printed the label and dropped it off this morning. The buyer messaged me angrily to say they want it posted by ...
QR code not available, only printing label. No happy
Hello everyone I sold a tea service and it is going to the Netherlands. I had the Standard International package. I was told in another post that I will get a QR code to show in the post office then they will print it and I don't will need to pay the...
simple delivery
I was not happy with the new simple delivery because I sell crystal glass items which need a lot of packaging but I thought that I would try it so I listed a small item which has sold, Ebay have dictated the postage price and I have printed the label...
Orders combined into one box but have been charge per item to ship them?
I received 3 orders for a total of 5 items of 3 different flavours from the same customer (3 listings, couldn't find the variation button). I've combined these all into one box and printed one postage label. I've just realised that the buyer has been...
Paying extra on top of prepaid label at post ofice
Not sure if anyone has also had to do the same, but I basically sold an item whilst I was on holiday and told my buyer I would post when I returned. All good, and they purchased the prepaid label via Royal Mail with simple delivery. My mistake, but I...
Where is the 2-10kg option???
This is the eBay support page for the postage weights and prices for Simple Delivery: Note the 2-10kg option at £5.21 which is great for me as it matches the Yodel price I paid for my 2-5kg parcels and improves on the prices I paid for 5-10kg parcels...
Combined Postage / Simple Delivery
Hi, Have they added anything for being able to combine postage with simple delivery yet? I have a lot of listings and don't want to change them to simple delivery until combining postage is available as I could loose too many sales. (I know i can cre...
Royal mail fail
Royal Mail can they get worse.I had a customer report a strange delivery from me confused i dug deeper.She said she had a delivery but she hadn't ordered, The customer name did not come up in my orders list,I asked for photos of what she received.The...
Item never received
I sold a phone and it was sent via EVRI but the item was never received and the tracking code says the idem has been damaged. The buyer has initiated a refund but how do I now claim on the insurance. I can't find any mechanisms in eBay to do this. An...
Resolved! Item I have sold was damaged during transit with Parcelforce
I sold an item that I shipped with Parcelforce 48 that was purchased through eBay (not PackLink) and it has arrived damaged. I have refunded the buyer but how do I claim for the damage? If I try to claim on Parcelforce website it says that if I didnt...
Resolved! Simple Delivery compensation
Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...
Resolved! Buyers from abroad
Why do I keep getting buyers and bidders from Zambia when I clearly state postage to the UK only?
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