UK Seller News: April 2025
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Forum Posts
Postage problem.
Ebay has kindly altered my listings for used jigsaw puzzles that I have listed, I was using the custom delivery option which as I was using Royal Mail was for tracked 48 at £3.45 i then added 40p to this making it a total of £3.85 to allow for the bu...
Simple Delivery
I have started to use Simple Delivery in my listings but I am not being given the opportunity to offer free postage. It always says Buyer Pays - and I can find no way to change this. I can see no way on the seller page (or anywhere else) to offer fre...
Postage Labels
I have had several instances recently where I receive an error message when purchasing a postage label saying “the address is not covered by this service”. I’ve sent many items using eBay postage labels and have never had a problem before. Is anyone ...
New format - issues with postage options
When listing a new item, the postage format seems to have changed. I can now no longer add a second postage option. Also if I go in and revise an item, all the postage options are removed and I have to reset them. It’s VERY frustrating. The only time...
Resolved! Posting labels
Hi, I'm having problems generating a posting label this morning. Is this a tec problem or is it something I'm doing wrong?
Postage
Can someone from Ebay explain to me why under Custom Postage - Domestic Postage - Add Primary Service. When I add my postage details (2nd Class Large Letter) Ebay continually delete it? I have tried lots of times but it still gets deleted. Why? When ...
Unable to access QR/postage label Something went wrong, no services available
Hi all, I want to post an item my buyer has paid for. They have paid for it and their postage. When I click on GET PREPAID LABEL it says SOMWTHING WENT WRONG, PLEASE TRY AGAIN and underneath postage services it says NO SERVICES AVAILABLE with the but...
Resolved! URGENT ebay Simple Delivery is missing the 'small parcel' size, the most used size for clothing
I truly hope eBay look at these posts and can fix this very basic and I believe major problem. The simple delivery size and weight options are missing the size of Royal Mail small packet which is the most used size of packet clothing and small goods....
Posting 20Kg+ Package
Anyone know the best delivery sevice to post item 20Kg+, including Tracking & Compensation?It gives me DHL (No weight or Price)
HOW CAN IT BE DISPARTCHED WHEN THERE IS NO LABEL PRINTED YET
First simple delivery sale and its dispatched before i had time to print a label and item disappeared for waiting and jumped in to the dispatched list (when i found it ?) this is no simple it can not be dispatched before you have a label ?
Royal Mail no longer an option for International Shipping!
Sold an item to an international buyer, Went into the 'Purchase Postage' to print the shipping via the site, DPD or UPS basic shipping is all thats available, No timescale or anything regarding delivery... Did a chat to find out what was wrong, 1st g...
buyer is reporting issue with GSP to Canada from Uk
i am selling an item which has global shipping gsp active, however when they try and purchase it gives a message at checkout saying "seller does not ship to this country" i have not excluded canada from buyer list , and its not a restricted item. ite...
Cancellation of postage
I used the new simple postage option that estimates the cost of postage for similar items. I received an order for a tent and when l went to print the label l noticed that the postage cost had gone up from £8 to £13.63! I was still prepared to pay th...
Resolved! Simple Delivery rip-off
Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...
Windsor Framework and sending to NI via the Post Office
I received an email from Royal Mail regarding telling me that I will need to provide additional information online when booking parcels for delivery to NI after 1st May due to the Windsor framework coming into effect.A private individual in Great Bri...
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