Item defect after 70 days

Hi there,

 

Dear,

Date 22-01-2025.
Please help me with the following.
I bought a Primesat FS-700 satellite meter new on eBay, date 12-11-2024.
Start-up and display were no problem.
Now, 22-01-2025, 70 days after purchasing, the satellite meter appears to be defect, only a bright white screen.

The seller only says that he can't do anything after 30 days after purchase.

I cannot believe that the seller's conduct is correct and that, after return sending, he should provide a refund.

My question to the community is:

a) Is the seller right / not right?

b) Can eBay do/help something?

c) What should I do now?

Any feedback is greatly appreciated.

Regards.

 

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Item defect after 70 days

tobiasd4
Experienced Mentor

Ebay MBG is only for 30 days.

If it was UK business, contact citizens advice.

Your payment provider may be able to help.

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