Evri lost parcel

[kammin-35]

The product I purchased from eBay was not delivered to my address and the seller does not respond in any way.

[**peaseblossom**]

Open a "not received" case via the more actions dropdown menu for the item on your purchase history list.  

[kammin-35]

I can't do it, there is no such option

[**peaseblossom**]

Does the postal tracking show delivery?