Direct Debit cancelled

I have checked my bank deails and its showning my ebay direct debit has expired.  My bank details are still correct in my ebay account.  Do i need to set up another one, and if so how do I do it as the bank details are all correct?  Do  I not need one but have a refund that is being sent to a buyer which isn't showing in my bank account and just about to accept an offfer on another item but want to make sure the funds are going to come through OK

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Direct Debit cancelled

jckl1957
Experienced Mentor

It's a bit strange that your DD has expired.

Certainly mine was set up when managed payments began and has not expired.  Is it possible to simply reinstate it rather than setting up a new one?

 

If you can't reinstate it easily, I think I would consult Ebay Customer Services.  Get a callback tomorrow morning when you are more likely to be talking to Dublin.

Link below:

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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