Member To Member Support

Monthly payments

Currently there is ebay payment going out of my bank account and I’m unsure what it’s for. It’s only £1 per month I’ll get my bank to stop futre future payments can you advise what this is forAny pointers would be greatmany thanksPAYPAL *EBAY UK 7956...

Postage Options For Buyers

Can someone clarify whether or not sellers are aware that buyers now have no control over choice of courier when purchasing an item? I am told sellers get the option to exclude a courier when making the listing but if they don't make any exclusions, ...

Evri lied about delivering and proven to do so, refund refused

Evri back dated their tracking suggesting a parcel was delivered. I took care to arrange it to be delivered to a parcel shop. After a delay I contacted Evri, a few days later they back dated the tracking info to purport it had been delivered. I of co...

Why the VAT?

I would like to know why I have been charged VAT on a 2nd hand item from a UK private seller?

Getting scammed as a seller

Evening, I sold an item recently and the buyer wanted a cheap eBay delivery option which I didn't feel comfortable with. So I paid for Royal Mail Special Delivery signed for. I couldn't change the tracking number on the listing but I kept the buyer u...

Postage labels

Hi, I sell my items seller pays postage. I have never purchased a postage label, I go to my local Post OfficeWhy am I being charged postage on every sale, I do not use the postage label service Thanks

New item faulty after couple of months

I require help/advice with this recently purchased item.This new item became faulty after couple of months and the seller, initially accepted an agreement to a refund, but has since became evasive with the refund and now is just ignoring all my messa...

Struggling to contact seller or eBay over refund with 12 month warranty faulty phone

Struggling to contact seller or eBay over refund with 12 month warranty faulty phone .Bought mobile from Tesco outlet in July ,it is faulty as the mic doesn't work properly you can't hear what is said...I forgot it had 12 month warranty but I'm now t...

Problem with seller

Hi purchased an item by mistake now the seller has cancelled my cancellation and refuses to refund until I send to a new address bypassing your policy(returns)I need help.

Account

Hi. I can't fo anything on ebay. I can't check purchases, selling,watch list or anything. Says access authorisation Http check

Seller is not shipping item

I made a purchase for a macbook pro m4 and the seller told ke he forgot to mention in description that he wont be able to ship it until 2 weeks as he is out of town. He asked me if i want to cancel but i heard money back guarantee lasts for 30 days s...

Changes to some of your listings

I have received the following message from Ebay. Any one have an idea what's happening. I thought all this had been done Changes to some of your listingsDear SIMON, We’re improving delivery so it’s easier and more secure for you to send your items to...

Payment Problem

Hi all,I have sold an item but the buyer is having trouble getting the payment link to work. Has any one else had this problem?

Fake Watch and Cant Contact Ebay

I was sent a fake watch. I requested a return, and they sent me a postage label for Royal Mail. I have the reciept but they are saying it has not tracked. Royal Mail can't find it either.Contacted Paypal, but they won't step in. Ebay now says case cl...

I sold an item. It took three weeks to be delivered. In the meantime, I refunded the buyer.

I sold an item. Took a long time to arrive. In the meantime, I refunded the Buyer. I asked for the money back, but the buyer never replies to my messages.

Electric bike not working

Hi I bought a electric bike brand new in September and today it has stopped working and this bike has been very well looked after

Accidental orders difficult to cancel

Everyone is human, and sometimes we make mistakes. I made an accidental purchase of an item, but the cancellation request is completely useless as the seller would have to provide their own card details to issue the refund. The only workaround is to ...

Execrable EVRI

My local EVRI depot is now beyond dysfunctional. I've had two parcels go completely missing this past month - one from eBay and one from Triumph - and two others took over a month to arrive and, when they did arrive, were in badly damaged packaging. ...

Item sent to buyer with EBay postage label for Royal Mail Special Delivery. Lost by Royal Mail

Anyone know as a seller if I get compensation for a lost item sent using EBay postage label for Royal Mail Special Delivery?

SCAMMERS

There is NO seller protection on ebay and you cant contact a human being to resolve.Scammers ask to use their own courier, telling you they will provide a collection code and then never do. They receive the goods and then claim it was never collected...

buyer did not pay for item

I am a private seller who sold a high-value camera on eBay UK.The item was a RED DRAGON EPIC-X 6K Movie Camera – Complete Kit .After I shipped the item from overseas, the parcel was delayed by UK customs. Because of the delay, eBay issued the buyer a...

Watch/save lists

When i am looking at an item and press the heart to save symbol, a banner thing comes up to put the item in one of my lists.. How do i go to those lists to look at the things I have put there? If I go to 'saved' they're completely different things.. ...

Returning an item from UK to Ireland

I had to return an item of clothing to Ireland, completed a customs form at the post office which was attached to the rear of the parcel. The item has been returned to me as non compliant to customs regulations. Anyone able to tell me what I did wron...

Postage

Good afternoon, can't seem to find a way of talking to customer services I have sold a few things on here but I keep being charged for the postage labels even though it states on my listing that the buyer pays for the label? It seems both the myself ...

selling page

how do i get my selling list page back to how it used to be?

advertising fee credits

anybody know the duration it takes to receive a credit for a customer cancelled order please?its £120 and ive no idea when it will get credited back to my account

Can't combine postage when ebay says I can

A buyer has won and paid for 3 items and ebay says I can combine the postage for them but when I try and do it, I get a message saying that I can't because of some setting? How can I overcome this post-sale?

I am trying to return an item which has been declined by the seller

I raise a dispute on a starlink I purchase which was not working, and the only response I received was that the seller has declined my return, and the case was closed. How do I contact eBay to challenge it? Thanks

Not available for purchase in your area red banner comes up when buying an item I have brought befor

Has anybody seen this come up ? Strange for a item being re purchased .

COLLECTION NUMBER

I'm trying to find a collection number for a seller i have recently purchased an item from. Despite ebay's Ai telling me it will be under LOCAL COLLECTION DETAILS in my Purchase History, it's not, and i cannot find any e-mails with this 6 digit numbe...

HMRC Threshold

I am just wondering if as a private seller you should stop selling if you near the thresholds. We are trying to downsize what we have.

Warranty Issue with Faulty Graphics Card – Ebuyer & Asus Complications

Hi everyone, I could use some advice—maybe someone has been in a similar situation.I purchased a graphics card less than a year ago, and it’s developed a fault. It was actually a guest purchase, and when I reached out to the seller for warranty assis...

Postal locker didn't open and the app says it did open

I went to my local locker for my parcel I put the number in but it said that number was invalid, I tried a few times more and then on the app it said that it had been collected by myself I presume.The company in post says it's on eBay but eBay are im...

eBay new postage settings.

Why is eBay making me set a postage policy on my new listings? I used to just select a carrier or other with a delivery date range and put in a price. Now it wants me to set a policy and the new listings show as 'Courier - Check the item description ...

Home the alian soft Teddy i need it before Christmas ilpay extra postage for first class wilroyal ma

Hi I wood like to buy home Teddy us a soft purple Teddy out off carton home I need it before Christmas I'll pay for royal mail first class no problem can you please help

Unable to List Items

Good day, I am a new seller with about 280 items listed. The most expensive item on my listing is just 1 Item which is about £500. All of a sudden i cannot list items again claiming i have reached my limit. My total sales revenue till date is £400. I...

How do i sort a return..the seller said item will be collected but i don't know how it works

How to sort a return..seller said item will be collected but I don't know how it works

delivery error

Hello, although the seller specified the country for delivery, during the payment process I receive a message saying "Shipping to the specified country is not possible" and I cannot receive the product. Can you help me?

Tracking

Hi, I’m an occasional seller, but today I sent an item using post office and I’m now trying to upload my tracking number onto my eBay. Spent best part of 45 minutes, following eBay advice went to orders but from that page can’t find “more actions” ca...

Awaiting collection of car. Buyer paid but not collected.

Sold car on 11th November. Buyer contacted at first and paid by bank transfer but then contact stopped. Last contact was 16th November.Can't cancel order as it's over 30 days. Phone number for them on ebay is 'failing to deliver' so not working.What ...

Is postage to the buyers offer when accepting an offer

Hello, first time selling something. A buyer has made an offer i will accept. I checked the postage costs when listing the sale, however when is the postage cost added to the offer when accepting an offer

How long can I save draft's before I list them live ?

Does anyone know how long I can save my draft's before they are deleted please?

Change dispatch address on DHL courier pickup

Hi, I just arranged for DHL to pick up my parcel for delivery tomorrow but after agreeing to the collection date the confirmation message showed that the dispatch address was wrong. How do change the dispatch address with DHL so that they pick the pa...

Item delivered not same as the picture shown on ebay

Simple Delivery question

I posted this a couple of days ago but I now can't see it, so I'll post it again. It's my first question to the community so I'm not sure I'm doing it properly. Thanks in advance. I thought I had a handle on Simple Delivery but I was told off by eBay...

EBay GSP returns label

When a customer requests a return for INAD on an eBay Global Shipping Order. I need to create the label but I don’t have the buyers delivery address for a organised collection as it went GSP. Do I need to get the address from the customer or can I ju...

Please check your payment details or use a different payment method.

all of a sudden im getting the error please check your payment details or use a different payment methodive deleted and re added my payment card but still get this error, only on ebay?same error on app or browser

long estimated delivery date on listings

hi all my listings show delivery 27 th dec , and yet I have one working day despatch and send royal mail 48 from the uk ? can anyone help ? thanks

Negative feedback.

WHY DO EBAY ALLOW BUYERS TO LEAVE NEGATIVE FEEDBACK WHEN THE ITEM THEY BOUGHT IS NOT DELIVERED. SURELY THIS IS DOWN TO THE CARRIER THAT EBAY CHOOSES TO DELIVER FOR US. I PROVED I HAD SENT IT. WHAT ELSE CAN I DO. HAS ANYONE HAD THE SAME HAPPEN.

Headlight

I have bought a headlight from a seller and the part doesn’t fit, before I made the transaction I have asked the seller about the item if I wouldn’t fit and in that case will I receive a full refund and they said yes so after I received the item and ...

Deliver or refund

Item sold with buy it now with collection only. Then got message “Can I deliver or please refund”, have asked if they live local but now getting no response. what to do?

Item

Hi is there a phone number to call someone human my parcel has not arrived I’ve ask the sender to resend my my parcel l have proof from evir to say we lost your parcel

UPS only postage option to Nederlands from UK? WHY

I have purchased a UPS label for a parcel that needs to go to Holland. Royal Mail is my usual carrier but they dont seem to post to Holland any longer. (Strange).After I purchased the label I searched for my nearest UPS Drop off, and there isnt one. ...

Offer accepted but I'm putting my listings in holiday mode

Good morning I am going to put my listings on holiday mode later today but I accepted an offer on an item yesterday and the buyer hasn't paid yet. Does anyone know what will happen to the accepted offer? Will the buyer still be able to pay and will I...

has anyone ordered Dior Midnight Poison eau de parfume and not received it

Has anyone ordered?

Resolved! Buyer won item but refuses to pay full amount

I’m fairly new to eBay so I need some advice. My buyer won the auction for my item at a total of £792 (£770 plus the £22 buyer protection fee). As soon as the auction ended they messaged me and said they can’t afford £792 but would pay £750. I’m real...

Buyer makes offer, I accept, he offers cash on collection, I say no and that's the last I hear from

I had a message from a buyer making me an offer for an item I am selling. I accepted his offer and he then said he wanted to pay cash on collection. I said no to that and he then said he would go through E Bay with an offer. That was the last I heard...

Completed Transcations yet Ebay still holding onto funds

This is the first and last time I will sell anything through eBay. The buyer of the item sold paid 4 days ago the delivery took place yesterday and eBay are still holding onto the funds for a further 2 days. This must be happening throughout the eBay...

How to Change postage to QR code

Buyer selected printable inpost label, and I do not have a printer. How do I change to a QR code or number?Thanks

Buyer selling my items on another site?

A couple of weeks ago a guy bought one of my items (a video game) and the name on the account and the name I sent the item to didn’t match. It didn’t really matter to me then but he did leave a note asking for the item to be tested before I sent it, ...

shipping label

hey, a customer has bought one of my items and i’ve opened the shipping label and closed it not knowing that after i close it i can’t open it again and i haven’t shipped the item. what do i do.

I've been trying to make my first listing but i keep getting the message"We've encountered an issue"

As the title says, I've tried across multiple browsers and on my phone but I keep getting the same error. I tried contacting support but that was useless any advice?

Return request to the seller remarking not accepting return

I received the violin book($60), but the inside content is incorrectly bound into two separate parts, and the order does not match the menu/table of contents.It appears to be an unauthorised or copied version rather than an original book. Because the...

Best offer

Listed item as auction with reserve and Best offer options. Got an offer above reserve price - open for 24hr. 2 small bids added after offer received. Cannot see offer now apart from original email saying I had offer. When I hit Respond to Offer it s...

Mis sold ?

Hi, i have recently purchased some suspension for a motorbike. I confirmed with the seller that they would fit my bike and made payment. On arrive the item was broken but seller daid I would have to take it up with the courier. Once I tried fitting t...

bleep is wrong with the eBay offer system

I tried to put in an offer for an item in the UK as I am in the UK but every time I go the system says the seller will not send to the US Well I'm not in the US so what's wrong with your system I've tried getting through to you in many other ways but...

I sold my car but winning bidder didn't collect

No show winning bidder, so i re listed but had to pay two lots of sales fees . Surely i shouldn't have to pay , any help greatly appreciated

Ho do I setup a literal handover sale for an Irish cross-border buyer?

I live in Belfast and a buyer in the Irish Republic wants to buy one of my items, and do a literal handover. But because I'm in one jurisdiction, and he's in another, I can't seem to get the sale setup. If I do local collection only, he is prevented ...

Ebay wants chatge for the order cancellation

How can I cancel the order without paying eBay?My item was sold. I didnt receive money, nor sent anything. I want to cancel it, but they want me to pay extra for order cancellation.

Buying an item after reserve not met

I bid on an item earlier today and lost the auction as it said it had not reached the reserve. I messaged the seller to ask what the reserve was and explained that I really wanted the item. The seller told me it was £65 (I had bid £60) but said they ...

EBay cancelled listing

EBay AI has removed my listing stating policy breach - it’s wrong. How do I speak with an eBay agent (human, not bot) to over turn this decision?

Resolved! DHL Hungary, refuse to redeliver

I recently sent a parcel to Hungary using Ebay Global Shipping, There was a failed delivery buyer wasn't home. Buyer offered alternative delivery option but DHL couldn't deliver and have told them it is being returned to Uk.Can anyone offer advice on...

Ebay closed my new businesses account , removed listed item,

Ebay permanent restricted my business account i opened today I called them but they don't explain why.Can I open another account, how to prove for them my real business before that, I have a real shop and Ltd registered company in UK. This is my pers...

Abusive buyer

Advice please I sold some boots correctly listed as a size 5 with the box BNWT an the buyer was happy and I even gave a further discount she contacted me to say they are more like a size 4 - she has gone ahead and worn these boots as she went on a wo...

Seller selling items without disclosing restoration.

Hi, a seller on ebay is buying items on regular auctions houses and putting them on ebay without being honest about restoration that the auction house told them about. Is there anything I can do to get them banned from ebay as it is very dishonest to...

How to retact an offer made in error

How to retract an offer made in error

buyer wants to cancel but i cant refund.

i sold an item 02-13929-99530 and the buyer wanted to cancel.no problem but when i went to cancel it just says a cancelation is in place and i cant send the refundhave tried ebay help-useless and cant seem to speak to a real person to get this sorted...

Resolved! Buyers Fees

I sold an Item yesterday for £330 but I have had £13.91 deducted from that amount leaving £316.19 as the amount I will receive. Why has a deduction been made I thought the buyer should have been paying this fee?

I had a buyer cancel and order and eBay want money

I had a buyer cancel an order for £20 immediately after buying which is fine, however, when I follow the process through eBay are asking for fees and £16?????? Ive tried to find some kind of 'customer service' to find out why but there doesn't seem t...

seller from Italy does not respond at all

I want to buy an item and I should contact the seller from Italy about shipping it to The Netherlands (because the listed item is shipped with Italy, but it is possible to have it shipped elsewhere after contacting the seller).But the seller is not r...

How to buy a cutlery set without a credit card.

Hi I have had this problem before. Been with ebay for 25yrs. I cannot buy a cutlery set i am interested in because i need to prove my age with a credit card. The last time i bought knives i told the seller and he told me to type the number manually i...

EBay Is Breaching My Personal Security

I am horrified to see that eBay is in serious breach of its security. I noticed recently that someone’s telephone number was shown with their details which I thought was strange. Yesterday I received an item that I had purchased. The invoice/packing ...

No collection code

I have been sent no collection code for an item to be collected from a local store. This is the third time this has happened. The store are unwilling to release the item without the collection code. This is very very annoying. Come on eBay, sort this...

Signing in

Went to put feedback in today for and item I bought and was greeted with a different logging in screen asking for photo ID etc much the same as NHS of late. I had to link my Google account in to get round this. I will not upload a photo of myself and...

Sold an item - why dos ebay let a buyer request an invoice when ebay knows it's simple delivery

I have just sold an item. eBay Simple Delivery handles the postage. So why does eBay Simple Delivery allow the buyer to request an invoice? When I click on the button 'Send Payment Details' I get a big blue statement at the tope of the page 'Invoices...

The tax invoices are incorrect !!

Done my accounts for year ending and now found a number of EBay tax invoices are incorrect (Instead of £78 they shoe £3.37) They are all over the place, how do I get someone to correct them

Problems shipping abroad . . . DHL

Had three items for sale, but, due to the size (large but not excessively heavy), I was directed to use DHL. I've not used DHL before but as GPS seems to work fine I happily went along with the recommendation. Two people won the auctions, one based i...

Fuzzy2zz sale ad of Villeroy& Boch Soup dishes (3 peace)

When i try to buy those things, EBay gives me information that the seller cant send to Finland. You have today check that the seller can sell/ send to Finland, but it doesnt work. Need HELP!

this year ebay have restricted my account saying my card details need updating.i only have one card

i have resent my details several times this year, and it lets me enter these details,even sends me a message confirming this...next day the card details somehow revert to the incorrect details....i have a different postal adress to my billing address...

Seller has changed item description after purchase

Bought good working condition iphone for my daughter.Two months after purchase it has screen fault(white screen), seller has changed description of an item to non working/for parts. AFTER PURCHASE. Obviously lying. No way to solve issue/fraud from eb...

Featured shop

I have just upgraded my ebay UK store to a featured shop. I have done this because I am interested in the features offering free exposure on the European ebay sites. Does my shop and my listings now just show up on the other sites or is there somethi...

Restriction on my account

Hello - about three weeks ago, restrictions were placed on my Jonto account due to non-compliance with eBay's standards and policies. My feedback rate is 97.8%. I previously sold 30-40 Gillette blades per week, and now it's 2-3 per week (my items are...

Sending offers to potential buyers

Hi. I’m a new seller. After a week ‘live’, with some interested buyers (‘watchers’), my ‘selling’ platform urges me to send offers to them. However, it doesn’t matter what amount I put in…it says ‘invalid amount’ underneath in red (please see exampl...

Resolved! Someone bought an item by bid but said he didn't want the item anymore

the item bidding has ended and it says he won, do I just wait for him to cancel or something? he did message before it ended but I didn't have enough time to figure how to cancel on my end idk why he didn't cancel on his end. also how tf do I talk to...

Proof of age

I want to purchase a saw but do not have a credit card

Money from sale isn’t coming through

My money hasn’t come on to my ebay balance after the sale has been completed and i’m not sure why. There is a message at the top of my sellers section saying that i need to update my tax information so that might by why but if not i have no clue any ...

Scammed

Hi bought a bundle of 4 pets for the game adopt me and the seller has scammed me says they've delivered when clearly haven't as adopt me record all trades I can prove I have not received the items but when I go to report it it says you've

Date of arrival on orders

Has anyone else suffered from this glitch with eBay, I did a chat with them and they said it was a glitch posting the arrival day of 27th December even though I have 2-3 days expected delivery. It has stopped all my sales as people think they won’t r...

Resolved! Listing Violation - Gas Mask

I recently listed an Avon FM12 Gas Mask as a Buy It Now. After 4 or 5 days it was taken down by ebay because they said it violated their Military Sales Policies. The initial email from ebay said they had been made aware of my apparent violation by a ...

Can’t generate qr code to post

I’ve sold an item but can’t find how to generate qr code - when I go services it doesn’t offer generate qr code.

Scammed

Hi ive been scammed but eBay haven’t honoured the buyer protection guarantee so I’m looking for advice. ive been an eBay user for many years and I was looking for a new phone - I bought one from someone with no feedback feeling confident the buyer gu...

Changing a listing to allow international postage

I am UK based and have an item listed. Offers have been sent and someone in the USA would like to accept the offer. When I created the listing, I didn't select to allow international postage. I tried to edit my listing to now allow postage abroad, bu...

Verification Message Scam?

Hello ebayers, i recently received a message from a verifybot16 account (i didnt put out the whole account name just incase) but it said in the message that i had to click on the link which was id298.ebay-complete.com (another red flag) which was all...

Selling

My buyers address is coming up as incorrect i have messaged seller to amend. Was advised by automated service within Ebay to cancel

Resolved! Returning damaged item but eBay has closed return case

Item I received is damaged and out of date so requested a return via eBay (should be free under buyer protection) and opened a PayPal dispute as seller was not communicating. EBay now closed the return as PayPal involved. Question is how do I get eBa...

Cancel order request

The seller declined request to cancel stating item has been posted , when it is a collection only item .

Resolved! recent sale is possibly a scam

Hi allI recently listed a radio for sale and was quickly sent an offer. I checked the buyer and it was a buyer in Egypt with single digit feedback. I felt it may of been a scammer (possibly undeservedly) so declined the offer and blocked the buyer.Th...

Payment Refused by Ebay

Hi, I hope someone can help.I recently opened an eBay UK account but when I go to pay for an item (my first item) I constantly get the error message"Please check your payment details or use a different payment method."I have inputted my card details ...

The delivery man doesn't come.

Hello,I received an email saying that the item is on the way, but the courier hasn't come to collect it from my address yet, and the parcel is still here. I'm honestly not sure what's happening.Please contact eBay support and let them know that the p...

Loss of half of refund

I recently bought 2 itemsI picked them up personally. Wtapped them xarefully a delivered to the person i had bought the big on as a gift. It didnt connect and was unuseable. I immediately informed i wanted a refund. 2 days later in agreement with the...

Account Restricted + Funds on Hold + Incorrect INR Refund Despite Delivery — Need Urgent Help

Hello everyone,I am posting here in hope that an eBay Moderator or someone experienced can guide me. My business is currently facing a very serious situation involving an account restriction, funds on hold, and now a case where a buyer received their...

Postage label not scanned but item sent

Hi there, a buyer bought two items off me and I didn't know how to combine the postage (I was paying for the postage) so I just bought two postage labels. So I've taken the items (packaged separately) to the post office and they've used one postage l...

I haven’t got a credit card and won’t let me bid on a chainsaw without verifying my age

Is there any other way to verify my age I want to by a vintage chainsaw have bought meany form eBay before now I can’t as I don’t have a credit card

Live selling

I am sick of getting messages and alerts about Live selling things about to start. I am NOT interested. How do I opt out of these irritating things, please????

contact the seller

Kupiłem program, który wymaga przeniesienia licencji. Transakcja obejmowała wysłanie numeru seryjnego, płyty i pudełka. Okazuje się, że to nie zadziała, ponieważ proces przeniesienia jest nieco inny. Sprzedawca musi zalogować się na stronie producent...

Additional charge for refund ?

I purchased a product, value £33.92. Included Buyer Protection. It did not arrive. Seller advised me that their supplier could not supply the item and offered me a refund. I accepted. Seller sent me refund BUT deducted £4.17 from it. I received £29.7...

Product Not As Advertised

Hello, I recently bought an advent calendar for my Son and after opening a few days it was clearly not the product I was promised, contacted them and they’ve done very little but there’s no method within that chat to escalate to eBay. Can anyone advi...

Bladed

Trying to buy tools on here , which I have done for years. And now it says I need to verify my age with a credit card ( I don’t have a credit card) any help please

Resolved! Country of Origin defaulting to China

Hi,This week I have listed about 15 items and on 5 of them, where country of origin was not an item specific requirement, I left blank as I have many times before. On re-visiting the listings I noticed that the field had been populated with China. I ...

Account restricted but not message/email

Hello I got this account since 2019 where I only buy regularly I plan to start to sell, and bam my account has been restricted. I did delete a few old credit cards who were expired and when I try to confirm my usual bank card payment with the securit...

Scam seller

I purchased an item on eBay with a 1 year eBay warranty but after 3 months the item broke and the seller is refusing to take responsibility! I pointed out and screenshot that there is a one year warranty on the item but I don't seem to be able to ope...

Is there any hope eBay will side with me during clear cut return fraud?

Sold a board game bundle on eBay of Game A and Game B. Picture of game a and game b. Description of game a and game b. Sold via gsp to a buyer in Germany . When it arrived, he messaged me asking why Game C wasn't included. Game C was a separate aucti...

knives policy

I have just had three items removed owing to the e.bay knives policy. They are ordinary workman's tools such as end cutters side cutters . Tools that would be in any tool box. Not knives samurai swords kitchen carving knives or any thing that can be ...

Simple delivery for high value goods of over £500 is this insured with simple delivery

Got a lens for a camera for sale for £550 and the postage charge is only £5.75 with simple delivery. Is it insured if it goes missing for the full value of the sale. Cant seem to find a way of increasing the postage charges.

POSTING LARGER ITEMS

wHY DOESN'T 'SIMPLE DELIVERY' ALLOW ME TO CHOOSE A RATE FOR LARGE ITEMS. TRYING TO LIST AN ITEM WHICH EXCEEDS THE MEDIUM PARCEL DIMENSIONS. SO VERY FRUSTRATING!!