Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Business Seller Preparing Taxes for HMRC with High Sales Volumes and Accounting Software
As a large ansd growing business seller, I'm working through my accounting, namely how to account for eBay transactions through Xero. I've been able to keep tracking of invoices and payouts, but I am struggling to work out how exactly to translate th...
Latest Budget -Employers Class 1 National Insurance Secondary Threshold will be £5000
Hi All, According to the new budget, Employers Class 1 National Insurance Secondary Threshold (ST) will be reduced to £5,000 per year (from £9100). I am the only employee and also the director of my small ltd company. This means that the employer's N...
So many 'item not recieved' claims
Was told to repost on the Business Seller forum, so, since the change to free listings for private sellers I have had alot more 'item not recieved' claims. I have never had this many so close together and wondered if any other Business Sellers had no...
Christmas Delivery Timeframes Extended already?
Im not sure if its a temporary glitch or eBay have decided to extend delivery times early this year but has anyone noticed this afternoon there delivery timeframes have increased quite dramatically? usually on a friday i will see delivery estimates b...
Bulk Edit tool issues?
Cant seem to open items in the Bulk edit pages. It shows them uploaded in the background with a 'Something went wrong', pop up box over it. Chuffing!
Is the eBay search still completely broken?
Just done a search for some of the products we sell and the results were shocking bringing up totally irrelevant results. How does eBay expect to sell their products with search a poor search engine? I literally put in many accurate search words and ...
Domestic buyers seeing international postage charges on my listings
I'm a UK-based seller who does ship internationally, I charge for international shipping but not for domestic. Somebody else based in the UK has just contacted me wondering why I'd suddenly started charging £10.85 for shipping within the UK, which wa...
EDD - Yes Again - Free Sunday Delivery
I'm just browsing a category of mine.See one of my listings in the results, haven't selected any filters.Free delivery by Sunday ? How? My cut off was 11am. So SD would have to be selected, that wouldn't be free.Then underneath get it by Monday. Well...
Appealing the outcome of a request
Can you appeal the outcome of a request (not a case) where you refunded a buyer due to item not received and the buyer them received the item afterwards? I know this can be done for cases where Ebay ruled against you but I can see no option for reque...
Resolved! Does neutral feedback affect your seller account?
So I just got 5(!) neutral feedback from the same buyer who ordered 5 items*, and I'm wondering if the fabled algorithm will now banish my listings to the bottom of the pile, or if eBay will see this as an opportunity to charge their 'penalty' fees?*...
ebaymag vs webinterpret
I've been using webinterpret for approximately 18 months now to list my items on various international ebay sites. The service costs me around £110 per month on average and whilst I want to continue to sell internationally and build my business world...
Stopped receiving sale emails
I have sold a couple of items this evening but never received any "You made the sale" emails from Ebay. Anyone else experiencing this?
Resolved! Ebay Seller Portal - Glitch
Hi, I'm trying to login to the above for over 24hrs now without any success, just endless login loop. I have email from ebay as usual to accept a new promo contract, but can't login to accept... Anybody have the same problem ?
"Send the buyer a message" during an open request
If I use the "Send the buyer a message" option during an open request, can the request be escalated to a case by the buyer immediately after that or do you still have the option to refund the buyer if you choose? I don't know if you only have one cha...
Item Not Received case still open after item delivered
A buyer opened a case against me for item not received. The item shows as delivered on Ebay tracking, but the case is still open so it seems to think the item is still undelivered. It has been like this for a couple of days. I have chatted to an Ebay...
