UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Listing Variations Bug Reported
I've noticed a bug when creating a new listing with variations with the first photo shown not being the default main photo but one of the single individual items. Tartan Ware Napkin Rings as an example of one of our listings affected. I reported this...
Resolved! GPSR Silver Jewellery
Can someone explain how I attempt to comply with GPSR as a business seller here in the UK for selling silver jewellery bought from UK wholesaler? They buy from UK and they Import products, they won't give me their product suppliers details for obviou...
Immediate payment for Buy it Now items - can I cancel this?
I have a regular buyer who is outside the UK. He bids on my weekly auctions and we have agreed that I invoice him every 2 weeks which helps to keep pp costs to a minimum - and this works well for both of us. However within the 2 weeks when he tries t...
Who is right - (Private) business sellers
With regards the long running Q&As about trying to report business sellers on private accounts, we now have 2 answers. Who is right and who is wrong Anita - You can report these sellers here (link) > select 'The seller has violated one of eBay’s poli...
Bit of a tricky return that has not returned!
Morning all, Bit of a tricky one here. I had a higher value order (for my shop) the week before last, I sent it tracked 48 and realised it's not marked as delivered yet. I checked the tracking on RM and it seems that delivery was attempted on the 20t...
GPSR Compliance - Manufacturer no longer in business / pre date CE marking
Hi all, We sell mostly second hand model trains, quite a few go to the EU, we stock a range of different manufacturers, and some of them are no longer in existence, and some of the stock pre dates CE marking etc and there is no safety documentation. ...
HOW TO SUGGEST ANOTHER ITEM A CUSTOMER MAY NEED WHEN PURCHASING AN ITEM
SAY A CUSTOMER BUYS AN ITEM FROM MY SHOP, BECAUSE OF MY EXPERIENCE I KNOW THAT THEY MAY NEED ANOTHER ITEM FOR THE SAME REPAIR, HOW DO I PROMOTE THE SECOND ITEM, ON THE ORIGINAL LISTING?
Postage Label Fail
Hope everyone is well. It's not often I get sales nowadays. However I got one today from a chap who wanted his item to be sent to his local Argos. Not a problem I'll just print the label out as normal using eBay's postage service... Opps sorry not al...
CHANGES TO LISTINGS PAGE
The recent changes to the listings page are nonsensical. I can no longer view my auction listings separately from my buy it now listings and when I send an offer to a customer I now have an extra "Got it" button to press !" As for uploading photograp...
Problem with Listings Variation Screen
Anyone have any idea about this: When I try and change some items via the Variation page I can only get the top half of the screen and cannot change it to full screen.Tried with Chrome & Edge and still the same problem, even reset all the page settin...
Mobile number and email on display? But not for other accounts...
Basically, converted by ebay to a business account today, whilst I know the law you have to have an address, however I don't believe it is a law you have to provide a contact number, but oh I thought this might be ebay policy and if I wanna sell on e...
Item no received case
So this mornings little frustration is two inr cases opened despite tracking showing that delivery was attempted and that they buyer has not bothered to either arrange redelivery or collect of course if you check the Royal Mail website all the detail...
I think this is my cue to move to a more transparent platform.
I don't like to buy into the 'eBay sales are down' posts because all sales are cyclical, but something truly bizarre has happened this week. I've gone from consistent £200 a day in sales, to £28 over the last 2 days (and £0 today), and I think I know...
is there a phone number to talk to a person
is there a phone number to talk to a person. the chat bots keep bouncing me
Never mind getting sales, even questions are none existant
Hi AllI write this whilst still waiting for Christmas to happen. I have been on ebay for over 20 years & at one time I used to think why are ebay buyers unlike Amazon buyers in the sense that Amazon buyers used to just buy & hardly ask anything & TBH...
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