Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Best match tweek reducing sales since September ?
I noticed a reduced in sales since September and whilst there are many factors one thing Ive noticed in particular is that when I search for an item it will bring up the lowest price items using " best match " Whilst this is great for new items anyon...
Awful new item sold emails
Seriously, who thinks these things up? Instead of the awful 'you made the sale for' emails, today I'm getting 'the payment from (user) is confirmed, then the first few characters of the actual item title, which is truncated so I can't read what it is...
Sales............stop start, stop start................COMPLETETLY DEAD again October 2024
Hi Wonder if anyone else have noticed a sudden decline in sales since Jan 2024. Unsure what could have caused this. We have started moving our business however we still have good amount of listings on ebay platform but sales died completely since 20/...
De registration of VAT
We are having a issue with de registration of vat on our eBay account. We have provided the information of deregistration from HMRC. This has been forwarded several times now. E bay are asking for a exemption letter from HMRC which we believe does no...
Buyers on eBay are not leaving feedback for purchased items?
Hi Everyone,Earlier on I checked my sales and feedback and I cannot understand why buyers are not leaving feedback for my purchased items, I even have repeat buyers not leaving feedback as well, I have not had any buyers contacting me with any issues...
Advice please, just had my first case opened, as item not received, but it shows as delivered.
Just had my first case opened against me as a seller, as item not received, but it shows as delivered. The tracking details show as cannot be updated on the Ebay case, as the tracking shows as delivered.I was going to add the tracking details again. ...
EUROPEAN BUSINESS SALES
Hi, I have reached out to the Ebay community,for advice because after a couple of attempts I can’t get an answer to a question.The query is. as a VAT registered member, if I sell in the UK 20% is deducted on the invoice for VAT. (e.g sale £120 = £100...
Downgrade account to personal - ACTION NEEDED
I've been trying for over 1 year to downgrade my account from Business to Personal.I've contacted ebay multiple times, but they say this is not possible.Sometimes I dont even sell 1 item a month, so there is no reason for me to have a business accoun...
Business Seller Preparing Taxes for HMRC with High Sales Volumes and Accounting Software
As a large ansd growing business seller, I'm working through my accounting, namely how to account for eBay transactions through Xero. I've been able to keep tracking of invoices and payouts, but I am struggling to work out how exactly to translate th...
Latest Budget -Employers Class 1 National Insurance Secondary Threshold will be £5000
Hi All, According to the new budget, Employers Class 1 National Insurance Secondary Threshold (ST) will be reduced to £5,000 per year (from £9100). I am the only employee and also the director of my small ltd company. This means that the employer's N...
So many 'item not recieved' claims
Was told to repost on the Business Seller forum, so, since the change to free listings for private sellers I have had alot more 'item not recieved' claims. I have never had this many so close together and wondered if any other Business Sellers had no...
Christmas Delivery Timeframes Extended already?
Im not sure if its a temporary glitch or eBay have decided to extend delivery times early this year but has anyone noticed this afternoon there delivery timeframes have increased quite dramatically? usually on a friday i will see delivery estimates b...
Bulk Edit tool issues?
Cant seem to open items in the Bulk edit pages. It shows them uploaded in the background with a 'Something went wrong', pop up box over it. Chuffing!
Is the eBay search still completely broken?
Just done a search for some of the products we sell and the results were shocking bringing up totally irrelevant results. How does eBay expect to sell their products with search a poor search engine? I literally put in many accurate search words and ...
Domestic buyers seeing international postage charges on my listings
I'm a UK-based seller who does ship internationally, I charge for international shipping but not for domestic. Somebody else based in the UK has just contacted me wondering why I'd suddenly started charging £10.85 for shipping within the UK, which wa...
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