No Emails From Ebay since last night?

[gm0tkc]

I have not had any emai messages from Ebay since yesterday -- items sold etc. Anyone else having similar problem?

[myretrostore-uk]

Not had any issues. Had multiple emails from eBay over the past 24 hours.

[maturin.surprise]

I had the same problem - no item sold emails since yesterday - and I discovered why. I thought I'd check my notification options on the offchance and there it was; eBay had deselected the 'Item Sold' checkbox for some bizarre reason.

So I'd recommend everybody goes into their communication preferences and check the seller section. Is this eBay covertly trying to cut down on their server loads to save a little bit of money?

[gm0tkc]

Thanks for that. Just checked and mine had been deselected as well!

TM

[the-nutwood-collection]

As their server load is likely to be principally 'private' sales for which they receive zilch, then I guess that your supposition about saving money is correct.

[millarrs73]

Excellent, just checked and was exactly as you mentioned. Thank you

[5216elisabeth]

Thank you for that, mine had been deselected too. I have selected it again now.

[vinylscot]

The option had been de-selected on both my business and private accounts.

I received a "sold" email at 8:56 last night on my business account (my last sale), but did not receive one for a sale on my private account timed at 12:10 lunchtime yesterday.

This is so basic that I assure it must be a glitch, affecting only some of us. I would have expected far more reaction it is was more widespread.

[ett1954]

Likewise, mine had been deselected although I did receive notifications yesterday for sales.  No sales since the last notification yesterday so don't know whether it would have made a difference.  Now ensured all notifications are ticked to be on the safe side.

[the-nutwood-collection]

My 'Item Sold' flag has also been deselected.

[tribalgiftsuk]

Im not getting emails letting me know i have messages from customers, just checked settings noticed a few settings were off. But i cant find the setting for getting emails about messages from customers. Very odd, definately a glitch.