Looks like I have made an expensive mistake, Sent an item to Guernsey with no customs form

[audio-visual-classics]

Help and advice please....

Silly me, I guess, but sold an item via my selling account, buying is in Guernsey, the details where sent across via eBay to my Royal mail account, I weigh the package, measure it etc, pay the postage and take the package to the post office and did not even consider that I might need to fill in a customs form, the item is a Playstation 5, its value £350....

I guess more fool me.......But the Royal mail website, did not request any further information or suggest I need to use a customs form for sending the package (I guess I am expecting to much there) also when I took the parcel to hand over at the post office, the person at the post office, never said, where is the customs form etc, they just accepted the package and gave me a receipt ....

I am currently feeling like a complete fool !!!!

I have read online, that a lack of paperwork, would suggest it will be returned to me in around 6 weeks time, I am unsure if I will be charged for that.

Has anyone had any past experince in making such a mistake, and why did the Royal Mail website not warn me or even the post office when I dropped it off.

Doh....not looking to blame anyone but myself, but in hindsight, I would of hoped, it would of been flagged up by the Royal mail website or the post office....sucks to be me...!?!?!?

[pillarboxred]

If you had used the Global Shipping Programme, eBay would have dealt with all that and you would never have known what was charged or paid. That's what I like about it.

[audio-visual-classics · Accepted solution]

As you can imagine, I have been keeping a close eye on the delivery of the package, the parcel did sit in limbo for a few days, but today the Royal Mail special delivery tracking has updated to show the package will be out for delivery today !!

So for anyone that might be reading this in the future and has made the same mistake that I made, by not adding a CN23 customs declaration form, then you might be able to rest easy in the fact, my parcel passed through customs, I imagine the period of limbo, was customs checking the content, causing the delay.

I am so relieved !!!

[artdesignz1958]

If the postage label was created through Ebay and not on Royal Mail's website, then there must be an issue/glitch with Ebay.

If you create a postage label on Royal Mail's website "where's your items going" and select United Kingdom, when you enter the Guernsey Postcode as delivery address, it won't let you go any further with creating your postage label - "This is not a valid postcode for sending to the United Kingdom. You will need to select "Guernsey" as the destination. 

When you print off your postage label, it also allows you to print the Customs Form.

[audio-visual-classics]

I used the Royal mail click and drop website, but I did not enter the address details, they came via the API direct from eBay, so eBay provided the details to the Royal Mail website via their API, eBay considered Gurnsey as the "United kingdom" in their API data.