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Global shipping prohibited items

Hi all So December last year I turned off international shipping via global shipping as I could not provide the relevant documents for my items to allow them through customs etc. The other day I surprisingly had a sale to someone in US and it was to ...

LL Jiffy bags and Alternatives

So, recently ordered 1000 Jiffy bags from a new supplier. They were terrible quality compared to the ones I have, so I kicked off and in the end sent them back and went back to my previous supplier (who I had purchased the quality bags from). They we...

Your payouts are blocked while we review your account. This is a routine process takes 2 days.

Your payouts are blocked while we review your account. This is a routine process to keep your account safe and takes up to 2 working days to complete. We’ll email you if we need more info.My account is over 10 years old and has an excellent track rec...

Access your premium service badge now

Hi there,I received an email from eBay on 29th May saying 'Access your premium service badge now'. I read through the requirements and made a few tweaks to my business policies in order to qualify. I am offering free UK postage in 3 days, express del...

Returning for wrong reason (forcing us to pay for returns) - how do you handle?

Hi,We're getting a bit tired of buyers returning items for the wrong reasons so to avoid paying for the return. Ebay themselves suggest/request paying for the return but then reporting the buyer and requesting a refund for the label - we've done this...

Hmrc reporting January 2025

Are we all ready for the avalanche of activity that this will bring next month on the forums.Seems Ebay's wording at the beginning of the year on there announcement that only newly registered accounts 2024 and the rest 2025 was correct. Can't believe...

Estimated Delivery Dates - Incorrect

Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...

Reclaiming return postage on fraudulent return - anyone else having trouble with this?

I'm just wondering if anyone else is having trouble claiming back the return postage fee on a fraudulent return? I have been chasing one for some weeks now, spoken to 4 cs agents and am still waiting for the funds. All the agents agreed that it was a...

AI: making it work better for me

I was aghast at the first examples I saw of AI listing descriptions of my items. They sounded so insincere, hackneyed and full of misplaced hyperbole: an Edwardian biscuit tin doesn't always "showcase the exquisite craftsmanship of its time". However...

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