Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
UK/ British Business
I want to bring up the old frustration of people stating British business or UK business when items ship from other countries, not limited to but frequently China. The argument being they've registered as a UK ltd company. When I buy I'd like to have...
Shipping Prices???
Can someone please explain to me how an small item shipped door to door from china has a postage cost of £0.60p through eBay speedpak economy but my lowest cost through eBay is 2.94. ?
Ebay is a joke
I have had an account for over 7years & wanted to split what I was selling so opened a second account. Put 300 listing's on then ebay blocked me. Needs a copy of my driving licence. I sent it over 15 times and still they ask for it. Said it wasnt cle...
If you don't use your packaging voucher, would you donate it to an eBay charity?
On the facebook meetups group an eBay business (registered charity) have mentioned what an issue they have with packaging and I had a thought that if anyone isn't using their packaging voucher would they be prepared to send packaging up to the vouche...
Click & Drop NOT importing Orders from eBay
I have two instances of orders NOT being imported from ebay to click and drop, one on the 14th of March and another on Feb 27th. Was there an issue on these days ? It is most concerning as in both instances it is random and isolated and i have had cu...
DHL Ecommerce has been brought out by Evri
A few months ago I made the decision to leave DHL Ecommerce for anther provider simply because I need some services that DHL Ecommerce don't provide. Overall I have been happy with DHL. The percentage of stuff ups is small and the customer service is...
No Sales in April/May 2025 - Ebay Bank Holiday weekend What happened?
We have over 200 ebay listings with Zero Sales all Bank Holiday Weekend. Ebay was once our best selling platform but since start of 2025 we are going downward with sales. Our sales were exceptional last year but even though we are advertising both pa...
Ebay Sales Completely Dead **November 2024**
Hi We have been selling on ebay for over 10 years. Sales have been down since start of 2024 but its completely dead. Like we look at our stats from July to September and sales figures are less that what we are paying ebay for Promoted listings etc. A...
Resolved! My local drop off won't accept parcels larger than a shoebox.
My local Yodel drop off point has said they will not take any parcels larger than a shoebox as they are "just a convenience store". They are the only local Yodel point. Is this normal? Are there "large" and "small" designated Yodel dropoffs? thanksA
Simple Delivery Labels are not refunded if not used.
People may not know this, if your item sold and listed with the simple delivery option. You can not make any changes to the Postal service or change the time from 48 to 24 or even try to see the buyers address. Not possible!The only way is to Cancel ...
Resolved! How Can A Seller With 150 SALES GET A PROMOTED COUPON FOR PURCHASE?
How Can A Seller With only 50 sales get a promoted coupon for purchases very unfair processes, eBay who might as well promote a banned seller?. stooping low here is a clear understatement.
Ebay Sales Completed Dead **************January 2025**************
We are a business seller with most of our listing on other platforms. However we still have big chunk of our listings on Ebay platform. Ebay has been dead for us for over few months. Sales reach minimum 1-2 per day out of 100s of listings. What has g...
eBay Providing Inaccurate Estimated Delivery Times To Buyers
Hi, Is anyone else seeing a large number of buyer messages about "late" parcels? I have see a noticeable increase in a last 2 weeks which I believe is due to eBay providing inaccurate delivery estimates to buyers. I checked my listings this morning (...
Resolved! Can I offer inPost locker as a delivery option? (not simple post)
As above. I see it as an option when creating a postage option, "Inpost Locker Drop-off" is listed as a choice but does this include collection also or is that just for Inpost Locker To Door? I do my post myself so would be booking postage straight t...
What's the protocol for an open buyer request when the item will arrive but miss resolution date?
For context, item was never scanned and presumed missing, but suddenly started tracking today. Buyer opened a case that "needs resolving by March 13th" but frustratingly, the item seems to now be arriving 13th-15th. I've kept the buyer informed throu...
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