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Seller News: October 2025

Read the latest updates to streamline your selling experience.

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£21 million

£21 millionRoyal Mail has been fined £21 million by Ofcom for failing to meet its delivery targets in the 2024/25 financial year. The postal service delivered only 77% of First Class mail and 92.5% of Second Class mail on time, which is below the tar...

Why is the buyer username at the bottom of the packing slip address?

This has happened overnight, is it a glitch? I hope it's fixed soon as I don't want another reason for Royal Mail to lose an order. If anyone from eBay is listening, please remove this now! David _ _ _
44 _ _ _ rd
F_ _ _C_ _ _
T_ _ _ _
United Kingdom...

Country of Origin & Materials sourced from fields

I was listing some DVDs just now and noticed a new 'Materials sourced from' field.There's some sort of interaction between the fields where eBay automatically copies the country from 'Country of Origin' to 'Materials sourced from'. I'm assuming this ...

User avatar by • Helper
  • 116 Views
  • 7 replies
  • 0 kudos

INR case with tracking showing delivered

So I had a customer who wanted a large wedding invitation order. I gave a good discount and spent best part of a day making them. Sent last Thursday via Royal Mail Tracked 48 and the parcel was delivered Saturday.On Monday the customer told me the pa...

9 Tracked 48 items posted via Parcel Locker all disappeared from system

On Monday this week 6th October I sent 9 items all via Tracked 48 through our local Parcel locker. They should of all been delivered on Wednesday, and none of them have been. All are showing "we've got it" on the Royal Mail website, but no other info...

Can anyone explain how someone can get listings into the top ten searches with next to no feedback

Has a business seller visibility is everything but looking at some of other people selling the same items as myself ( vinyl records ) I’ve found one seller with a feedback of 38 , not sponsored listings and items on only 2 searches I’ve done sitting ...

No sales suddenly?

Hi, I have had fairly consistent sales in the few months I have been on and all listings are sponsored, I am running a sale and have coupons on the go and do a monthly newsletter to buyer groups. I have been delisting and relisting listings with impr...

Ebay orders tracking not updating

I have noticed that on my Ebay orders page tracking for items sold from about 3rd October is not updating properly. Most of the items have now been delivered according to the tracking on the Royal Mail website, but the tracking on Ebay just says "Lab...

Postal courier indicated late delivery Posted after dispatch time IT'S A TOTAL FARCE

I post my parcels in large grey sacks and drop them off at the Royal mail sorting office, Monday to Friday.When items are delivered past the 3 day delivery estimate, ebay is supposed to consider the date it was scanned occuring within the dispatch ti...

Resolved! How many sellers are closing their shops or running down their account in 2024?

We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...

User avatar by • Engager
  • 83716 Views
  • 521 replies
  • 134 kudos

Resolved! Royal Mail PDDP service for USA

Could anyone tell me if they have managed to find a way to add Royal Mail PDDP as a postal service to their listings. All my listings are showing this blue banner for US buyers ," Due to US customs policies, the buyer of this item will need to pay im...

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