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Seller News: October 2025

Read the latest updates to streamline your selling experience.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Country of Origin & Materials sourced from fields

I was listing some DVDs just now and noticed a new 'Materials sourced from' field.There's some sort of interaction between the fields where eBay automatically copies the country from 'Country of Origin' to 'Materials sourced from'. I'm assuming this ...

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Seller hub

apologizes if this has been posted before... with the new seller hub page all my layout of the various boxes has changed. Is there any way to customise the layout? in the help pages it says use the "customise" then drag and arrange them... i have sea...

£21 million

£21 millionRoyal Mail has been fined £21 million by Ofcom for failing to meet its delivery targets in the 2024/25 financial year. The postal service delivered only 77% of First Class mail and 92.5% of Second Class mail on time, which is below the tar...

Post office closures

I live in a rural area 10 miles away from a large town. My village post office which was only open part time is closing altogether as is the one in the next village. So I will now need to drive 10 miles and pay for parking if I want to post royalties...

Why is the buyer username at the bottom of the packing slip address?

This has happened overnight, is it a glitch? I hope it's fixed soon as I don't want another reason for Royal Mail to lose an order. If anyone from eBay is listening, please remove this now! David _ _ _
44 _ _ _ rd
F_ _ _C_ _ _
T_ _ _ _
United Kingdom...

INR case with tracking showing delivered

So I had a customer who wanted a large wedding invitation order. I gave a good discount and spent best part of a day making them. Sent last Thursday via Royal Mail Tracked 48 and the parcel was delivered Saturday.On Monday the customer told me the pa...

9 Tracked 48 items posted via Parcel Locker all disappeared from system

On Monday this week 6th October I sent 9 items all via Tracked 48 through our local Parcel locker. They should of all been delivered on Wednesday, and none of them have been. All are showing "we've got it" on the Royal Mail website, but no other info...

Can anyone explain how someone can get listings into the top ten searches with next to no feedback

Has a business seller visibility is everything but looking at some of other people selling the same items as myself ( vinyl records ) I’ve found one seller with a feedback of 38 , not sponsored listings and items on only 2 searches I’ve done sitting ...

No sales suddenly?

Hi, I have had fairly consistent sales in the few months I have been on and all listings are sponsored, I am running a sale and have coupons on the go and do a monthly newsletter to buyer groups. I have been delisting and relisting listings with impr...

Ebay orders tracking not updating

I have noticed that on my Ebay orders page tracking for items sold from about 3rd October is not updating properly. Most of the items have now been delivered according to the tracking on the Royal Mail website, but the tracking on Ebay just says "Lab...

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