Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Splitting orders for no reason
For the 8th time in a row, I have ordered several items together from my basket only to find eBay has divided the order.This means I have to again pay for extra postage, when the items could easily have been sent together. The past seven times I've w...
Postage
When I preview my listing it says free postage which I definitely did not select. When posting the listing it then doesn’t say free, however it adds a collection option which I didn’t opt for. Anyone know what is going on or how I can list with the o...
ParcelForce collection
Hi all, Royal Mail and ParcelForce merged a couple of weeks ago which I expect may of you will of known. Since then, we have been unable to get ParcelForce to collect items from our business despite a huge amount of effort trying on their new website...
Simple Delivery - Item delivery with my own label - problems?
Good people of eBay, I've sold an item with simple delivery. The label is RM but the parcel size is over the limits of the courier. They say they take responsibility as the item's description clearly states the dimensions are above 46cm (I have scree...
Postage Charges
I have sold three items to different people today which were sold including postage (UK 2nd Class Small Letter). But the final bill created by ebay includes a postage charge of 95p to the buyers. Looking at the Order there is a message "Buyer selecte...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Global Shipping Programme
Can someone clarify, if an item gets listed with the appropriate postage options, and is then shipped using GSP, whether the weight of the parcel, may incur any extra charges, as it is transported from the UK to the sellers Country? The reason for my...
About had it with Royal Mail.
So after many failed collections recently and parcels not reaching customers I’m looking to see what the alternatives are to Royal Mail.Thankfully most customers are understanding but not all and I worry it is going to eventually affect my feedback.W...
Royal Mail and DHL suspending deliveries to USA
For info, I've just seen this article on the BBC and thought it might be worth posting here:https://www.bbc.co.uk/news/articles/cx2p17xypgko
GSP not working for USA
HelloI’ve sold an item via the GSP programme to USA but it’s now saying that GSP doesn’t ship to that county ?Has GSP stopped shipping to USA again ? It doesn’t show on the postage list anymore either which is weird! Thank You for any help
Simple delivery missing
Anyone else getting simple delivery missing when listing an item? It happened to me yesterday but it was a bag with a Union Jack on and I presumed there was some weird rule about flags, but it’s just happened again with a very standard item. I’ve als...
Discount on postage
Hi- Sorry if I appear to be thick...but!!! I have had an enquiry from a buyer who wants to purchase several items and is asking for a combined postage. Before 'simple' delivery, this wouldn't have been a problem. How do I go about it now as it is the...
Simple Delivery price increase.
Ebay appear to have announced that from the 1st of September the price of Simple Delivery postage labels for items sent by Royal Mail will be increasing quite dramatically. However the message i read also states that this will apply to sellers who op...
Postage to Malta
Hi, I have an item for sale which a customer in Malta wants to buy......no problem, as it's listed with Ebay's Global shipping programme, and Malta is one of the countries listed. However, when she clicks to buy it, it says that the seller doesn't po...
Resolved! My postage tables and Global Shipping Programme query
Hi!I'm in the UK and want to sign up for the Global Shipping Programme (GSP). I currently have Postage tables set up in my Business Policies. Each table includes BOTH my UK delivery options and my International options for a particular parcel weight/...
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