Technical Issues
To troubleshoot, clear cache/cookies and try a new browser. We recommend sharing screenshots and URLs in your post.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Tracking Not saying delivered but got positive feedback

Hi, Sold an item a week or so ago and there was issues with the tracking despite getting the postage through eBay.. The tracking doesn't work but had positive feedback to say everything is good How will I get paid if tracking isn't working?

Bugged out Basket

I cannot remove items from my basket or move them to save for later. I have used the App and PC version cleared the cache tried alternative browser but not working Also sometimes adds my stuff to USA basket

Account on hold to (cant) verify business information

All the sudden...I have problems verifying the business information, though it is 100% correct and was working before.I´ve made repeated attempts for a long time now.., but it only results in getting back a response (robot) that there is something th...

User avatar by Contributor
  • 47 Views
  • 1 replies
  • 0 kudos

App not working

Your App is not working on my Galaxy Note 8, reading through the other comments I can now see why. What a ridiculous thing to do ebay! I used to use ebay all the time whilst out and about, now I have lost that ability. You haven't thought this throug...

User avatar by Visitor
  • 550 Views
  • 6 replies
  • 0 kudos

L's and I's

I have now had a couple of sales where the buyers post code has letter I in font but its actually an L.The capital I and lower case L are the same character in the font ebay uses.This is causing confusion for royal mail.I have lost one £65 item due t...

eBay App Not Working or Updating!

I have spent hours trying to access my eBay account after being shut-out by a sudden error message stating that "The Version is No Longer Supported". But after several unsuccessful attempts to update (including uninstalling) all that's happening, is ...

User avatar by Member
  • 348 Views
  • 5 replies
  • 0 kudos

Search ‘sort’ error

When trying to sort items after having searched. The listings aren't being displayed properly. When sorting by 'Lowest price + postage' a few cheaper items are shown first, then some more expensive then some cheaper again (eventually in order)

unable to update or use ebay Samsung S8

in the last 24hrs ebay says it needs an update I press update takes me to galaxy store or android store both say im on the latest version. So i uninstalled ebay & reinstall & it cones up with the same msg still. So my last 4 purchases I used Amazon a...

User avatar by Member
  • 387 Views
  • 7 replies
  • 0 kudos

SELLER HUB Listings

On Listings tab it shows 12 items ending today, click on the Tab to view those items - zilch and Manage Active Listings tab shows 0. Makes logging sales more difficultI notice ebay had been messing yet again, dont they ever check for collateral damag...

Got technical related questions? Start here: