Seller News: December 2025
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Forum Posts
Resolved! Do I declare OR is it case closed.
I as a seller had a parcel to be collected by DHL. As I did not change my selling address with Ebay DHL went to my old address. Missing them I took the parcel to a collection point and got the label and a receipt but DHL did not pick it up along with...
Resolved! Performance traffic - Impressions and Views issue
Hi, Just wondering if anyone has looked at their performance analytics today, I’ve noticed on mine that my views have been stuck at 30 views since this morning and impressions haven’t increased at all. Has anyone else had the same issue? Thanks
Clock Change Bug Again - Auction Durations + 1 hour
Morning kat@ebay as the clocks are going back on Sunday I came back here to revisit our previous discussion about the bug with the duration of auctions that run across the clock change, unfortunately it has been archived. I’m not sure whether you are...
Resolved! cancel automatic relisting
I do not want my listings to automatically relist as I shall be away for a period. The blurb says I can cancel auto relist in 'Selling' - 'Active' - 'More Actions' but I can't find the More Actions link. Can anyone help please.
account restricted and asked to upload identity document such as Driving license and other bank
Hi, i just created my e bay seller account yesterday and put 1 product on listing while today i received the email that my account s restricted and I'll have to upload documents like Driving license or other identity document and proof of address. Bu...
Withdrawing mt ebay balance
OK I'll try again! On the EBAY site I cannot find any option to withdraw my ebay balance. Every "HELP! option I've tried says "go to PAYMENTS select SUMMARY click the right button on the blue box and select WITHDRAW. This doesn't work. When I click t...
Can't type in help live chat or select an option
I really need to get in touch with eBay support over an issue with a buyer but I am unable to type or select the 'Ask us to call you' option in chat. I have tried on both the app and a laptop but the problem persists. I really need to get in touch wi...
Resolved! BUG - Express postage option not applied when you make an offer
When I make an offer on an item (as a buyer) with Express postage option selected (default is Standard), and the buyer accepts and payment is processed, the order always goes through with Standard postage option and not Express as selected. This has ...
Switch off automatic re listing
I’ve opened a new eBay account in April this year, I closed my business account of 16 years as I didn’t agree with the 30 day return policy & I think private sellers have better options. I’m struggling to opt out of the automatic relisting as I want ...
Widespread technical issues still not fixed after weeks
Some technical issues previously reported by many customers - and subsequently fixed by eBay - have returned. So as of approximately two weeks ago, I am again no longer able to place a bid, or 'Buy it Now', or enlarge/scroll through listing pictures,...
Cannot Combine or Mark as Dispatched (Error 500)
The items were bought via separate or accepted offers, but the system will not merge them. It locks the “Combine” and “Dispatch” actions individually.I sold multiple items to the same customer, which should be eligible for combined postage.However, w...
Graphic User Interface not working
None of the buy, sell and or save to watch list are working on Firefox, I have reported it to Firefox.I'm confused I have a good track record for buying and paying promptly.
Template issues
Apologies for the whitespace at the start of this message, it's the only way I can see what I'm typing; the text box is obscured by "Posts similar to your subject". That's not why I'm posting here, though it needs fixing too. Why do saved templates n...
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
trying to relist draft but it wont let me because the items are listed to automatically relist ???
Hi ,I have some items in my unsold folder which I would like to relist. I moved them into drafts and clicked relist but they keep saying I cant relist as they have been set to relist automatically ?? How can I get them to relist. Any help would be ap...
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