UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Ai is causing problems.
If I choose to write my own description, instead of Ai.My description takes so long, stopping and starting. This is only happened since Ai was introduced. My predicted text No longer works. I have used Ai. and tried editing. It doesn't like that eith...
New combined invoice feature doesn’t work
I notice the system has changed in relation to sending a combined invoice. Now it appears to have a separate page where all the orders eligible for combined invoice are displayed. Keep getting this error message no matter what I do in terms of cleari...
Purchase Gillette Razor Blades
To whom it may concern at EBay central Office I wish to purchase Gillette Razor Blades Price £13.45 can understand the security risk have been requested to submit Credit Card details to verify my age I am 76 years old and do not have a credit card on...
False Tracking Number scam
I am a US Seller and eBay Mentor on the US Community platform. It has been a few years since I posted here on the UK Community but decided to ask some questions of the UK Community in hopes of gaining some insights into possible solutions to a growin...
Mobile App Picture Upload Issue
HiI have an issue when uploading picture via the mobile app.Pictures uploaded via the app are smaller and lose all the quality (see below example of uploaded via app and uploaded any other method)The issue is from app only, and isnt just my phone it ...
Click & Drop & eBay SKU
As of today, Royal Mail Click & Drop is pulling through an entirely different SKU from eBay. No idea where this new SKU is coming from but it means have to manually apply weights & formats all over again. Has eBay added new SKUs to items or is this a...
ebay not paying me from total funds (on date they say) to my ebay balance !! thieves!
ebay not paying me from total funds (on date they say) to my ebay balance !! thieves! contacted "customer support" , they just say , "its delayed"....??? I ask why, he says, "its delayed, maybe tomorrow"...! wt...f? 23 years Im with ebay, and thats a...
Gallery view missing after recent update
Since a recent Android app update, I can no longer view search results in Gallery view. Options available are List view and Single item view. Any ideas? In List view, four grey images appear across the screen as if it is trying to display in Gallery ...
Shop video upload error
Attempting to upload a shop video upload gives the error "Page loading error, refresh to try again." File is within permitted size.
Resolved! eBay Slow in 2nd Tab
Hi there, Since yesterday at least, opening a second eBay tab slows it down massively. It opens, and Tab 1 runs fine, but Tab 2 runs so slowly that it's basically unusable.This only happens on eBay, not with other websites.I am on Firefox 136.0.1 (64...
Drafts not saving
As a process we will photograph inventory and add photo's to templates to process later After uploading numerous photo's and clicking save for later the draft does not save, Issue been around since before Christmas Work around, click preview then sav...
Revising/Editing listings incurring fees
When revising/editing certain (random) listings the process is charging a 12p fee, in effect I can not change some inventory without charge. Been over a week, long term issue that was around 18 months ago, mods were aware
Dispatch by date is incorrect?
Hi all my listings are set to 2 days dispatch time, but orders are not allowing for this...e.g. an order at 9.07am today is showing as dispatch by today? I've noticed this happening quite a bit lately and only yesterday bulk edited everything to 2 da...
Resolved! ending an item
I have ended a listing "TWICE" and yet the item is still these, my concern now is that if someone clicks and buys the item, eBay will accuse me of listing stuff that I don't have, could the fact that eBay stands to make £300+ when this item sells hav...
I have no Business Policies to edit
Logged in, logged out, refreshed browser I have policies on inventory but not on able to add, edit, on all policy types, the Business Policy section is there but my policies are not
