Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Trouble with make an offer on a desktop pc
Went to make a offer using the make a offer tab put amount in clicked enter cam up with the following message We looked everywhere.It appears this page is unavailable. For further assistance, please our help pages or return to the home. Spoke to ebay...
No "saved search" emails for over 4 weeks
I have not received any "saved search" emails for over 4 weeks now. It started soon after we went away on holiday (clever, I thought) but they haven't resumed since we got home. I can't find anything in my account settings that appears to control thi...
Resolved! Setting default search settings
Does anyone know how to set the default search location? Every time I search for something, I have pull up the filters and change to "U.K.". I don't search for the same items every time, so can't set a saved search. Thanks! Tracy
Hacking
Just cancel my account
Resolved! Email problem
As of today I have not received any eBay emails confirming what items sold…what items didn’t and when buyers pay, I have not had any emails confirming. I have not altered any eBay account settings, so can’t understand it. any help would be appreciate...
DHL tracking information is not available on eBay？？？？
Since many orders now can only be shipped via DHL, I’ve noticed a technical issue on eBay. I’ve contacted their online customer service several times, but it hasn’t helped.Have you experienced the same issue?On DHL’s official website, the tracking sh...
Ebay's new "buyer protection fees" & "simple delivery" systems are erratic & time-consuming for me.
Is anyone else having problems with Ebay's recently implemented "Buyer protection fees" & "Simple delivery" systems when listing items? Every time i list something i now take into account the BPF to ensure my item's still competitively priced. Say fo...
cant find page anywhere every time i make a offer
everytime i put a offer to a listing im interested in the message say ,we have looked everywhere but cant find the page or item ?but i can do a buy now as i try this with a item,
International post
So we now have simple delivery within the UK and so we have to pay for our own packaging, travel etc. We have adjusted, as sellers - ebay's favourite people to hate - always have to adjust. But what about international sales? Since the introduction o...
eBay Checkout Issues Buyer Unable to Complete Purchase
Hello eBay community,I’m running into an issue where my buyers are unable to complete their purchases. Multiple buyers have contacted me recently, saying they’re facing problems during checkout. They either see an error message or the page simply fai...
Mobile Phone APP - Can't sign in at the moment
Restarted APP same thing - Can't sign in. Restarted Phone same thing..............................Tried on iPad same thing. Direct website is fine.......................
Global shipping program eBay error
two customers have complained of not being able to purchase under the Global shipping programme, eBay in the last two days 10/11 April . Customer Support says its an error they are working on . Is there an update on when this error will be fixed and ...
Resolved! Saved searches not sending emails
I didn’t receive any email alerts from my saved searches today. What’s going on?
Resolved! Can't change from sole trader to limited business
I can't change my entity from sole trader to a limited company, there is no edit button available. Tried different browsers, clearing cookies/cache etc. but still I can't change this. Originally tried updating details last week and was told to wait 2...
New combined invoice feature doesn’t work
I notice the system has changed in relation to sending a combined invoice. Now it appears to have a separate page where all the orders eligible for combined invoice are displayed. Keep getting this error message no matter what I do in terms of cleari...
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