UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
How to remove "Shop similar" from "my eBay watchlist" "ended" page?
The title says it all. Help please
Clock change bug? - Duration 7d + 1 hour
Previously I understood that when the clocks changed your auction would still run for the full duration, so if I started an auction at 1700 today then taking into account the clocks going back it would finish at 1600 on the 27th. However today I list...
Inconsistent prices - watch list vs item page
I'm sure this has only happened in the last few days. Some items on my watch list have started showing different prices from those on the individual item pages. It looks like they don't include the Buyer's Premium (Buyer's Fake Protection Racket fee)...
Electric Saw, trying to sell without success
Trying to sell electic saw, E-bay won't allow even with age verification - help?
Messages
Help! I am fed up with struggling with messages!Please will someone show me how to navigate ebay's awful messages layout?I don't seem able to select the sent from the received - there's no "inbox" or "sent" any more.I didn't think ebay's infernal tin...
Does eBay hate their customers or will they finally fix the endless new tabs issue?
Please can we have this option, pictured below, in our account settings so it stays to our taste? I am so fed up with closing tabs every time I go on eBay. I don't want eBay to open anything in a new tab ever!I am not the only one who gets fed up wit...
Resolved! How to contract eBay & speak to a REAL PERSON
Funds on hold, anyone else having issues with this? Each item I sell we now have to wait 2 days after confirmed delivery, annoying but fine, however the issues I'm having a week after tracking shows the item is delivered my funds are still 'held' Had...
Don't Pay For Royal Mail 'Next Day Before 1pm' - It's A Con
Royal Mail tracking said parcel was received at the local sorting office at 8:02 and went out for delivery at 8:29. Next thing I get a message saying the delivery had failed because the 'address was inaccessible'. I've been sat here waiting for it wa...
Saved Sellers: "Note to self" has gone!
When I buy something, and might use the seller in the future, I put them in my Saved Sellers and then use the Note to Self feature to describe what I bought. I've noticed problems over the last weeks with actually typing into the NtS box, where you c...
buying a cordless jigsaw
whaT THE HECK IS GOING ON IM TRYING TO BUY A DEWALT JIGSAW BUT IT WONT LET ME SAYING I HAVE TO FILL IN MY CARD DETAILS AGAIN WHICH HAS ALREADY BEEN DONE
Item Descriptions Broken When Format Options Are Used
In the last few days, it appears that someone has broken the listing descriptions functionality. Here's an example of the issue. If I type this exactly as you see it below:Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor...
Switch to mobile site problem.
Hello, This morning, I went on my mobile phone. The ebay page was different but this has happened before. I use the classic version. I go to an item I have 'recently looked at' on my listings, scroll to the bottom of the page and click to 'switch to ...
Resolved! Customer Unable To Buy An Item
I was contacted by a potential buyer who has been trying to buy an item from me for 2 days. It gives him an error message and tells him to try later but he is getting frustrated. I chatted to a bot for ages who was like speaking to a pixie down a rab...
wrong postage on emails
copied from Chat as requested For the last month or so sold emails for auctions to domestic UK customers are coming through with the international postage charge shown instead of the domestic one.So if the item ends at say £5 with free UK postage, to...
Ebay Opening New Tabs for Every Item and Changing Search Results Fomat
So the open a new tab for every item is back and while you can change this under the settings and customise menu you can't stop it from opening new tabs when you click 'See Sellers other items'. It also does this if you click any sponsored items. Why...
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