UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Resolved! eBay Slow in 2nd Tab
Hi there, Since yesterday at least, opening a second eBay tab slows it down massively. It opens, and Tab 1 runs fine, but Tab 2 runs so slowly that it's basically unusable.This only happens on eBay, not with other websites.I am on Firefox 136.0.1 (64...
Drafts not saving
As a process we will photograph inventory and add photo's to templates to process later After uploading numerous photo's and clicking save for later the draft does not save, Issue been around since before Christmas Work around, click preview then sav...
Revising/Editing listings incurring fees
When revising/editing certain (random) listings the process is charging a 12p fee, in effect I can not change some inventory without charge. Been over a week, long term issue that was around 18 months ago, mods were aware
Dispatch by date is incorrect?
Hi all my listings are set to 2 days dispatch time, but orders are not allowing for this...e.g. an order at 9.07am today is showing as dispatch by today? I've noticed this happening quite a bit lately and only yesterday bulk edited everything to 2 da...
Resolved! ending an item
I have ended a listing "TWICE" and yet the item is still these, my concern now is that if someone clicks and buys the item, eBay will accuse me of listing stuff that I don't have, could the fact that eBay stands to make £300+ when this item sells hav...
I have no Business Policies to edit
Logged in, logged out, refreshed browser I have policies on inventory but not on able to add, edit, on all policy types, the Business Policy section is there but my policies are not
Cant Print Out My Messages - HELP PLEASE
Since eBay updated My Messages, I'm now unable to print out any of my messages! Does anyone know how I can print them out? FWIW: there was nothing wrong with the Messages section in the first place, so why change it and make it worse?! Thanks in adva...
Not able to set a dispatch time
HiI've been trying to list a few items tonight and I'm not able to set dispatch time. I'm just getting error messages and it not letting me go any further than this. There's no drop down for the amount of days until dispatch everything else's drop do...
Listing error dispatch time
Have been unable to list on the ebay app for a few days due to constantly getting a " listing errors dispatch time" message. When I go back to try and add dispatch time the option isn't there ?I am on android 14 and have unistalled & reinstalled the ...
UK Sellers Unable to Invoice US Buyer (me) - Book Auctions
I buy books on eBay many from the UK (I reside in the USA). There are two sellers that recently are unable to send me proper invoices for multiples purchases. I have purchased several hundred (if not over 1,000) books over the years from the one sell...
eBay not working
For some reason, my eBay isn’t working at all
Offers not being completed
I have had two offers recently which I accepted and both buyers got in touch to say that they were having difficulties getting eBay to process their payments. Crazy but true. How can this happen ?
What has gone wrong with the Ebay search engine!
I searched for a motorhome satellite dish automatic and the best match is a male vibrator sex toy ! It's listed in Satellite dishes, I reported the item for wrong category and Ebay found it is not in violation of policies. Earlier I tried to find a U...
Ebay sending out invoices with incorrect postage? 9/3/25
Just wondered whether anyone else has had an issue with this, somebody won an auction yesterday and ebay has sent them a request to pay with my 'worldwide' postage rate rather than the UK rate. I'm also unable to send out my own invoice on the order ...
Resolved! Technical issue
I keep getting: 'To require immediate payment, you must specify a Buy it now price', when I try to list an item for auction. Where's the button to turn off 'immediate payment' - I can't find it anywhere? This is the first time I've had this happen.I ...
