UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
UK Sellers Unable to Invoice US Buyer (me) - Book Auctions
I buy books on eBay many from the UK (I reside in the USA). There are two sellers that recently are unable to send me proper invoices for multiples purchases. I have purchased several hundred (if not over 1,000) books over the years from the one sell...
eBay not working
For some reason, my eBay isn’t working at all
Offers not being completed
I have had two offers recently which I accepted and both buyers got in touch to say that they were having difficulties getting eBay to process their payments. Crazy but true. How can this happen ?
What has gone wrong with the Ebay search engine!
I searched for a motorhome satellite dish automatic and the best match is a male vibrator sex toy ! It's listed in Satellite dishes, I reported the item for wrong category and Ebay found it is not in violation of policies. Earlier I tried to find a U...
Ebay sending out invoices with incorrect postage? 9/3/25
Just wondered whether anyone else has had an issue with this, somebody won an auction yesterday and ebay has sent them a request to pay with my 'worldwide' postage rate rather than the UK rate. I'm also unable to send out my own invoice on the order ...
Resolved! Technical issue
I keep getting: 'To require immediate payment, you must specify a Buy it now price', when I try to list an item for auction. Where's the button to turn off 'immediate payment' - I can't find it anywhere? This is the first time I've had this happen.I ...
All my listings are hidden in search
Since 8th March all of my listings are hidden in search results and shopfront. I can still see my active listings in seller hub, but anyone looking at my shop will see a blank page like the attached screenshot. Sales are down >95% as a result. This i...
Chat assistant just abandoned my requests for help
I have had an account for 5 years but now I am having to leave ebay as it is proving to be fairly rubbish. I needed help with an item I have sold ',not been paid' and the chat advisor just abandoned my message and now I cannot get any help. I am remo...
Can't read messages, no way to scroll
I use a laptop, not a phone. There is no way to scroll in messages, all I see is the last couple of lines so no way to know what the message is. I usually use the up/down arrows but they don't work.Once in a while I have found a scrollbar, but then i...
My paynent isnt going through
I'm trying to pay but it isn't taking the payment. Yet I've ordered something and payment has gone through
Unable to bid on specific items (Garmin Watches) - Error: {e264324-1260494x}
I am unable to bid on Garmin watches, as I get this error:I have already spoke to Customer Service twice who were unable to solve my issue. The item is located in the UK, and I am located in the UK. The item posts in the UK, as shown in the "posts to...
Enay app NOT showing ALL albums when listing !
Ebay - since your update your app has a flaw/ bug. Upon selecting photos for listings- I can only access four albums . Screenshots camera & downloads & favourites. I used to be able to see EVERY album. I allow access to every album in settings & it w...
Evri tracking not updating
So 2 of my parcels I sent last week showed delivered on Saturday on evri app yet not updated tracking on ebay not even showing as out for delivery I had to messsge on facebook to get it sorted, to be fair was rather quick to release my funds.Now one ...
Edit Note To Self messed up. Yet more infuriating user-unfriendliness from the idiots at ebay.
I keep a watch list of items I am interested in and have always used the "add note to self" facility to keep relevant information about the items and to remind me why they are in the list. As of a few days ago, when adding a new note, it gets truncat...
error message when trying to list car for sale
when I try and list my car for sale it comes up with a error message
