Accidentally closed my account and set up a new one ! I would like to recover my old account !

Accidentally closed my account and set up a new one ! I would like to recover my old account any help appreciated.

Message 1 of 2
See Most Recent
1 REPLY 1

Accidentally closed my account and set up a new one ! I would like to recover my old account !

See advice below

 

Within 24 hours of receiving your request, we'll send you an update on its status to your registered email address and eBay Messages. Generally, it takes 14 days to close an account from the date we receive a request, though it may take up to 60 days if you've had any transactions, payments, claims or disputes in the previous 30 days.

After this period your account will be permanently closed and your data will be deleted. If you change your mind during the time it takes to close your account, you can contact us and ask to have it reopened, if your account is in good standing (not restricted or suspended).

  • Closing your account will also result in the closure of all eBay businesses associated with that account which rely on the same identity—for example, the eBay Partner Network (EPN)
  • If you'd like to use eBay again, you'll need to create a new account.
Message 2 of 2
See Most Recent
Got technical related questions? Start here: