UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Hi all keep getting downstream failure message halfway through listing then lose all entered info
Is there a problem at present keep getting downstream failure message halfway through listing and losing my info
Older iPads need access to the eBay app.
App not working, says update and won't. Just stuck in a loop of trying to update and it saying it has the latest version. Whatever you did put it back the way it was
International combined postage issue
I have 5 lots won from a buyer in Thailand. Ebay will let me issue a combine invoice to include all the items, only 2.In relation to the other 3 items I get the following message"Invoices cannot be sent for items where eBay manages all or part of the...
Stupid software
I've had a souvenir butterknife on eBay for quite a while now, and all of a sudden it is a bladed item and was automatically withdrawn, ending up in "Unsold". Now you're into Kafkaesque territory. The only options are "Resolve" or "Add note" (the poi...
Unable to add National Insurance number to account
Hi all, anyone else has this issue? I swapped from a personal account to a business account. I’m now a sole trader (UK). I had already entered my national insurance number as a personal account holder and got the standard red banner ‘update account d...
Uncontrolled scrolling when entering item details on the eBay app
calling the usability/accessibility team at eBay I’m using a 2-year old iPad Pro, latest iOS and latest eBay App. When entering listing details, the list of items that need to be completed automatically scrolls back to the top of the list - particula...
EBay app continually crashing
Is anyone at eBay monitoring app crash stats and causes? I’m using an 2-year old iPad Pro, latest iOS and the latest eBay app. In the last week it has been repeatedly crashing. By crashing, I mean going back to the home page and losing any current wo...
Valid ebay app promo code fault. Also an aweful customer service
Just purchased an item via app as app purchase promo code were available. It says successfully applied the valid £10 discount at the checkout using code YUKPGIKS7XV9SZ7M.Payment keep failing despite various methods. At the end applied the promotion u...
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
Can't pay due to wrong location
I have several items in my basket, all UK sellers and I am in the UK with ebay UK accountWhen I try to pay I am told that due to my location I cannot buy these items.Clearly an error and a bit irritating (probaly made worse by foolishly trying the vi...
Cancelling a sale ?
I have sold a large steel tank over 2m long but the listing had collection and postage on it by mistake, I left it because I thought no one would be silly enough to think it could be posted , it sold and it's been paid, I contacted the buyer but I ha...
E bay classic cars section
why when entering classic cars does no list of makes come up except occasionally and when it does it ends at "Jensen" then clicking on "more" nothing happens
SIMPLE DELIVERY
What is wrong with e bay , why are they making it all so complicated , I have just spent 2 hours on a chat line trying to tell them that I post items at a post office and there is no royal mail option on posting when listing an itemIts all because of...
Making a complaint to Ebay
Lot's of recent posts have complained about recent Ebay policy changes especially Buyer Protection Fees and Simple Delivery, but this forum is really just an echo chamber. If you have not already done so I recommend that EVERYONE complains directly t...
Resolved! Cannot view original listing details after purchase in web browser but iOS app i can.
HiIn a web browser (MS edge, windows 11) i would like to view the original listing / seller photos after the purchase, so on the order details page i scroll down to the orginal small photo under "Item details" and click on it, expecting to see other ...
