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Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...

Resolved! Stop "a new device is using your account" emails

I never use my Ebay account anywhere but my one home PC. Every single time I log into the account, I get one of these "a new device is using your account" emails sent to my email address and my account messages page. The point is a new device is NOT ...

Dispatch date shifted - bank holiday?

Having a small issue and wanted to know if it was just us.So our dispatch date for items sold today has shifted.We dont dispatch Sat/Sun as there are limited/zero RM business post pickups on a Sat/Sun so all items ordered after our cutoff on a Friday...

Unable to search by username on the app

I use the app (iOS). I am no longer able to type an eBay username in the search bar and go to their listings. It will still allow a member search if they have a shop but anyone with no shop isn’t found. This isn’t as user friendly as before I hope it...

Unable to list items in inventory

As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...

Stuck with zombie listings I or Ebay can't delete

Reaching out in the hope somebody can help, I have a 23 year old account which has or had 3 listings on it. Ebay's system removed them for supposed policy violations, they can't tell me what the violation is supposed to be as nothing comes up at my e...

EBay

I removed a item four weeks ago sold it privately now I’m getting emails telling me it’s sold and I need to update my account to receive the payment

Buyers unable to Buy

kat@ebay Having heard from you about buyers saying they can only buy 10 days, the chat finished Please see the screen shot of what you advised

'features' appearing with 'simple' delivery

now having 'simple' delivery forced upon me, I have noticed the following 1) On the Active listing page, items with 'S'D can no longer have their selling price changed directly on that page. 2) Any BIN items with a multiple quantity option can no lon...

My listings appear and borderline "dominate" searches on desktop, but DO NOT EXIST on the app@

Title covers most of the problem I'm having. My listings are digitally delivered (don't even start, look at the policies, 23k feedback, selling for 12 years etc) Given they're digitally delivered, I give a massive chunk to a lot of my sales to promot...

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