Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
App and web page problems
App issues:1: on iPhone- crashes out randomly while using?2: on iPhone- every time I try to get to “payments”, it keeps looping at asking me to sign in. Tried everything buts just keeps looping! Can only get into payments now using web page! Web page...
Photos failing to upload
Nothing has changed on my behalf but I've checked the obvious (pic size) but all of a sudden pictures are failing to upload. I've tried the usual fixes (cache, OS etc) but still no joy. Is this a problem at ebays end? Error code at bottom of pic
Please review our messaging policy message received but only message to that buyer is from Royal Mai
Hi, I received a surprised email from ebay saying "email couldn’t be sent because they violated our member-to-member contact policy." reminding me "so we wanted to remind you that your eBay emails should only be about your eBay transactions and can’t...
view counter not working?
me too view counter not working whats going on today
Unworkable today this site, drop menus not working and loading issues.
Unworkable today this site, drop menus not working and loading issues. right pain today, cleared cache cookies etc and still have issues.
View counts
View and watcher counts all reset to zero!
App / Browser cant upload listing photos when selling
Here we go again with the CONSTANT bugs technical issues & glitches. Photos not uploading in app or ANY browser ( chrome/ firefix/ samsung etc ) . 100% an Ebay issue. It's not our devices. When are they going to fix. Such a huge inconvenience to thou...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Can't set price - Internal Server Error
This issue was only resolved a few weeks ago, and now it's back. Try typing in a price on a draft lifting and "Something went wrong. Please try again.". Inspecting the API call (I'm a software developer) - it's just returning back with "Internal Serv...
Paying issues
Hi, Can anyone shine any light on a problem I'm having paying for items I have already bought? It's happened a quite a few times now! Will let me buy but when I go to pay a message comes up saying seller does not post to your location.I have contacte...
returns labels
can't print pre-paid label sent to me by seller. Message appears "it's not you, it's us. Please go back and try again. Going round in circles. Anyone else had this
Item cannot be purchased in app
Ive listed an item for sale UK to UK sales only - 146687345816 It only has "buying options" appear instead of the Buy it Now choice and then a message says the following when pressed: "You can't purchase this item from our app. Add it to your watchli...
Ebay "cookies" Accept All/Decline All page = nightmare, page repeats every day.
Ebay "cookies" Accept All/Decline All page is now a total nightmare.Even though I've selected an option, the page keeps being presented every day. A real irritation/hinderance.
Email Return Label Feature Won’t Accept Valid Email Addresses
The feature to email a return label to yourself is incorrectly not validating email addresses where the local part is under 3 characters in length. For free webmail that is probably fine. But for personal domains it is incorrect, as a single characte...
Withdrawal button greyed out
There is no box to input the amount you wish to withdraw hence the withdrawal button being greyed out. Also no scheduled payments as yet this morning.
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