UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
seller email confirmations - How to turn these off please
Sorry if this is obvious but I have looked and not found the answer...just want to prevent eBay from sending me so many emails and think that with notifications via the eBay app I can survive without the additional email confirmations to my outlook a...
For several days i have been unable to buy anything on eBay for android.
In my eBay account in the Android app I can search and see products BUT the Buy Button is not visible. I can see all of my purchase history and all my messages but in the Buy Again feature the Buy Button is no longer available. My account works as no...
Ending Today - Disappeared from Seller Hub?
I think they have been tinkering. Every day I go into my ending today BIN listings and end them manually to relist or sell similar. I access the link from Seller Hub. This morning the "Ending Today" link has gone from seller hub. I checked my private...
Personal information
Hello, I accidentally pasted my phone number/email address in to a reply to a buyer. I sent it from a personalised email address which has my details as part of my signature. I had no need to send this information. It was a mistake. Now my messages h...
Multi-quantity listings settings keep changing without my action
As of about a week ago, I noticed that when I would sell an item (99% of my items have a quantity of 1), it would stay in the Active category, but have a status of Sold out. When I noticed that, I went into selling preferences to turn off the 'Listin...
Second chance offer links still broken - any update from ebay tech support?
I sent out a bunch of second chance offers when my last lot of auctions ended last Sunday, but most of the links that buyers received started with https://rover.ebay.com/ and all of these links were dead and just led the buyer to a blank screen.I spo...
Evri Tracking Not Updating (Again)
Last update on ebay is Friday. Item was successfully delivered yesterday. I've lost count of how many times this happens as it affects us sellers! When will this be resolved this time?!
Trouble with make an offer on a desktop pc
Went to make a offer using the make a offer tab put amount in clicked enter cam up with the following message We looked everywhere.It appears this page is unavailable. For further assistance, please our help pages or return to the home. Spoke to ebay...
No "saved search" emails for over 4 weeks
I have not received any "saved search" emails for over 4 weeks now. It started soon after we went away on holiday (clever, I thought) but they haven't resumed since we got home. I can't find anything in my account settings that appears to control thi...
Resolved! Setting default search settings
Does anyone know how to set the default search location? Every time I search for something, I have pull up the filters and change to "U.K.". I don't search for the same items every time, so can't set a saved search. Thanks! Tracy
Hacking
Just cancel my account
Resolved! Email problem
As of today I have not received any eBay emails confirming what items sold…what items didn’t and when buyers pay, I have not had any emails confirming. I have not altered any eBay account settings, so can’t understand it. any help would be appreciate...
DHL tracking information is not available on eBay？？？？
Since many orders now can only be shipped via DHL, I’ve noticed a technical issue on eBay. I’ve contacted their online customer service several times, but it hasn’t helped.Have you experienced the same issue?On DHL’s official website, the tracking sh...
Ebay's new "buyer protection fees" & "simple delivery" systems are erratic & time-consuming for me.
Is anyone else having problems with Ebay's recently implemented "Buyer protection fees" & "Simple delivery" systems when listing items? Every time i list something i now take into account the BPF to ensure my item's still competitively priced. Say fo...
cant find page anywhere every time i make a offer
everytime i put a offer to a listing im interested in the message say ,we have looked everywhere but cant find the page or item ?but i can do a buy now as i try this with a item,
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