live chat

[justthe5551]

How much longer before live chat is working. I cannot use the phone as I am hard of hearing, ebay holding my money as the system will not verify my bank details for payment. Its an absolute mess and ebay have a responsibility to their users. Get it working!

[fargvs]

Suggest a complete recheck/update of your account settings including Managed Payments setup and having valid UK based Banking details on file --- more information here >

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814&st=3&pos=1&qu...

Hard of hearing contact option is here > https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

[eburtonlab]

Alternatively, it is possible to contact eBay via social media direct message:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/