Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Just before Christmas 2024. I purchased a power bank. It seems good value. There were discount codes to also apply the Cost making the cost to me £232.78 eBay added VAT making the purchase cost £284.28. adding £51.50 VAT. This even takes it over the ...
UNable to send combined invoices (or any invoices for the sold items.Done this loads of times before
The eBay app has a significant crashing problem.When viewing the saved search list and scrolling, it reliably crashes halfway down. I've ruled out device issues by reinstalling the app. The crashing is not everytime though, sometimes it happens, othe...
Is anyone else having difficulties with an influx of items posted in the wrong category? It’s really frustrating when the category you search for has suddenly been filled with items that don’t have bearing on the subject. Specifically looking for Tok...
In summary, I sent a parcel via DPD International from UK to Italy on 11th March 2025 and it's being returned to me today 26th March 2025 because DPD / Italian Import Customs claimed that they contacted the customer using the 'long' ebay email on the...
Hi I have a bug with the below order whereby since adding additional description information the delivery options have changed to collection only? I can’t revise delivery for a live item anymore… Frustratingly, I had to cancel another item listed due...
So just sold an item, but unable to send invoice also no buyers address, eBay have already sent payment info but have not added the postage, not sure what’s going on ??
I have advertised a physio table, someone has bid on it but the item has just gone from my listing. I dont know what has gone wrong; I therefore cannot accept the bid via Ebay. Help please
I mistakenly used the simple posting, as I was not at home I could not print the labels so my sales have been sent tracked by Royal mail, I am now receiving warnings from ebay and don't know how to contact them to tell them they have been sent and re...
Hi everyone and thanks for reading.I placed a bid in an auction, was outbid and then received a "second chance offer" email with all the security checks and all that.Problem is there is no possible way to accept that offer, no matter where I look.Wit...
I've noticed on one of my sale invoices that Ebay is showing the postage cost (bought through Ebay Royal Mail) as £8.50 when in fact my label was 31.90 (and I have the label).How do I get this amended and then have Ebay credit me the amount they have...
I have been inundated with ebay emails which promoted the BALANCESAVE5 discount offer.From the offer Ts & Cs, if you pay an order with minimum of £10 then you can use BALANCESAVE5 as a voucher code to obtain the 5% discount.So, I won an auction on Su...
Over the last 48hrs or so page loading on the eBay platform has almost grinded to a halt. Is there maintenance work being carried out or is this a glitch of some sort? Please advise.
About 20 error messages this morning on editing drafts and creating listings
There are two errors I keep getting when trying to edit listing quantities. The first one is an error message on the app saying "listing errors Vat rate cannot be revised" Im not trying to change the vat and often when I go to the desktop version, it...
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