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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Ebay App not Working any Updates

Before I start I am using a Samsung S8 and Android 9, which I can't upgrade to Android 10. I am aware of the web browser advice, which is what I am currently using. However, it is far from ideal, clunky and difficult to use and also does not provide ...

Fault with a item I brought

I brought a DeLonghi coffee machine second hand MPS Direct Store 27 Dec 2024 at 11:07 PM13-12505-49951£124.99 (l item)manchesterpropertyservicesDelivery infoDelivered on Fri, 3 Jan 2025Paid27 Dec-<ーTrackingavailable30 Dec一♥Delivered3 JanItem detailsD...

App not working

Thought it was strange app not working same day as new rules arrived. Got a call back from ebay who confirmed some users could not phone app. I was asked my phone make and version. Assured they are looking into problem. I miss my phone app!

User avatar by • Visitor
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App on repeat cycle to update

Keep getting repeated message to update since yesterday. Go to update, just says uninstall or open, so O pressed open, back to the pop up about updating or cancel... Very frustrating, does eBay ever give answers on here?

My iPhone 7 won’t load app

Hi my iPhone 7 won’t update app so won’t let me on to eBay by my app just keeps saying update.I have deleted and trying again but I get the same.sort this out

Wint Update, Haven't Got Ebay Any more

I know I am not alone in this! Ebay won't update. I try & I'm stuck in a loop of it telling me to update, I click to do so & it blanks me out. Where do I go from here? I haven't done anything 'wrong' to offend ebay I have 100% over 15 years! Yet I'm ...

User avatar by • Contributor
  • 56 Views
  • 1 replies
  • 0 kudos

Phone app

Problem still continues getting into ebay. Now it's telling me app will not work in my region.

User avatar by • Visitor
  • 48 Views
  • 1 replies
  • 0 kudos

App update failure

I've tried updating app five times, uninstalled and reinstalled, absolutely useless. Spoke to an agent last night(04/02/25) and was told it would be sorted out by today. Still the same problem. I have a bid in for something but if I can't get access ...

App not working

5th Feb, app still stuck in the update loop of doom. Come on ebay sort this out. It's costing you a fortune!!!!

Update scandal

After using eBay for several years I've been unable to open the app as it's now outdated. I've tried uninstalling reinstalling nothing works. I'm on android 9 which I now believe is also outdated for eBay. I've purchased hundreds of pounds worth mayb...

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