Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Can a restriction on messaging be removed?
For a few years now I have had a restriction on my account where I try and message a seller prior to having made a purchase with them and it says that I am restricted. Is it possible to have this removed? I was on live chat with EBay and they kept wa...
bragei 0
Find me my account bragei 0
Active listing
Hi. I have an active listing, but all the content has disappeared. I had over 30 views, and now I can't find any trace of it anywhere.
Hacking
Just cancel my account
Postage cost error - is it a bug?
Does anyone else regularly get an error message about the postage cost when relisting an item? Let's not even start on how annoying it is that you have to enter the postage details again, when nothing has changed! But, I will regularly get the error ...
Appeal for eBay Account Suspension
Hey eBay Community,My account got suspended because eBay thinks I have multiple accounts, but the other accounts belong to my family members (younger brother, older brother, and mom). I can prove they're not mine by sending their passport copies or a...
Another thing broken on eBay. Editing Quantity
Tried changing quantity of an item to find eBay thinking I am trying to change my returns policy. Its the same when doing it direct on the listing.So had to end the listing. Off now to the sanity of my website where everything works
I submitted my id for verification but it hasnt been verifiedfor over 10 days
I submitted my id 10 days ago (it was requested after i sold my first item) but it hasnt been verified. My payout is on hold intil march 12 and this verification was supposed to lift this. What should i do now?
Having a problem with, "stay signed in"... anyone else?
Every time that I leave the site and come back I have to sign in again and then navigate to the board that I want. The "stay signed in" box is checked... as always. It's getting annoying...
Send offer in from message not working
I have been conversing with a potential buyer and agreed to sell items in bulk at discount, but the send offer from the message keeps coming back with "Sorry, we are experiencing a technical problem". Same error on different browsers and different co...
Address and post code
The buyer I buy from tell me ebay say it's the wrong address and post code why
My account
Hi, I have listed an item but coming up on another seller ? can you please advise. But concerned someone has hacked me. thanks vanessa
Email Alerts for Saved Searches not coming through
My emailed alert for my eBay searches stopped today. They worked fine until today. I have checked my spam box but they aren't there. Has anyone had this problem and if so how did you fix it?
Resolved! "Promotion ad"
I've just listed an item and it's immediately asked me to "Promote your item". I don't want to promote my item, is there any way to get rid of it please?
Selling
Afternoon I have posted a car for selling. I tried to edit the ad however the advert ended. If I list again do I pay another 14:99
Featured Posts
