Not letting me obtain prepaid label
I have enough funds. I’m not sure what the issue is. It was working just fine till Thursday.
Forum Posts
Resolved! problems logging in
Hello , I would be very grateful if a Technical Adviser could help with this problem please? I usually have three options when logging in to Ebay, Text, Call or Email and have always chosen email for convenience. However for the past few days, the em...
Ongoing Technical Bug Preventing Me from Listing – Nearly 4 Months Unresolved
Hi everyone, I’m hoping someone here can help finally escalate this. It has now been almost four months since I first reported a technical issue that prevents me from creating or revising any listings on my account. Each time I try to list an item, I...
Unable to add tracking number - 500 error
I am currently unable to add tracking numbers for orders I've dispatched. I select the checkbox next to the order on the 'Manage all orders' page, click on the 'postage' drop down list, and when I click on 'add tracking', it takes me to 'https://www....
Help, Ebay UK bulk listing/editor tool is Broken
The ebay.co.uk bulksell/bulk listing editor is having serious malfunctions which started around christmas time 2025. if I have multiple drafts open in the bulk editor, whenever I select X number of items and make ANY bulk change to the 'Item Location...
Can't appeal
So an item I ordered to a collection point, was opened and item removed. I have evidence and submitted a item not recieved. The seller immediately offered a replacement and I said but you are sold out on your page. They then came back and said they w...
Multi-buy discounts removed from some listings in the past couple of days
See title. I haven't edited any listing for months
eBay Chat Support Not Working
Hi , when ever I am trying to connect with an agent it just says " Something went wrong. Please try again later. You can also get more info searching online help- online help, or you can contact an agent" , IDK what is happening Its been 12-15 hours ...
Ebay listing subtitle fee
Hi everyone,I recently made a mistake while uploading listings to eBay using a bulk file. I unintentionally added some random text in the subtitle field, which had no meaning or purpose. Because subtitles are a paid feature, eBay charged a significan...
Search field
When I edit my search I delete letters in the search field mid centence or mid word the letter is erased then the cursor goes to the end of the line this is annoying when I'm editing several letters or words in my search is this normal or is there a ...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Resolved! eBay Support Chat Not Working - Greyed Out and Unresponsive
Hi! eBay’s support chat has not been working for me since yesterday. The interface is greyed out and completely unresponsive - I can scroll through the chat options but can’t click anything or type messages. I’ve tried multiple devices and browsers, ...
Display Font Size
This issue is only on my eBay page which suggests I have inadvertently clicked/ swiped/shortcut something which has significantly reduced the format of any text on my eBay account. Any ideas how I restore the text to normal? I have tried closing my l...
Can't sign into EBay app since upgrading from iPhone SE 2nd Generation to iPhone 16e
I had an iPhone SE 2nd generation running iOS26 and the Ebay app worked just fine (and has for the 5 years I have had the phone). It also works on my browser and on an iPad app. Since upgrading my iPhone to a 16e last week I can't sign into the app o...
Ebay App Issue - “Something Gone Wrong”
I can’t log in the app on my IPad or IPhone , have restarted the app, changed password and restarted the device . Anyone else ? I’m a business and need to list items
