Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Clicking CANCEL when using the chat bot system on mobile device
I need to contact ebay from my iphone so i use the chat bot.You type a message & the bot replies, basically i just need to speak with a human at ebay.Once you get past a certain stage you are presented with the options shown. " SPEAK WITH AGENT " " C...
Best Offers Sorry, we couldn't complete your request. Try again later.
as of today 17/01/2025 ive just noticed that BEST OFFERS on the ebay home page as viewed from laptop on both firefox and chrome bothe say "Best Offers Sorry, we couldn't complete your request. Try again later. done the usual ccleaner /clear cookes ca...
Can't contact any sellers
I have tried to contact sellers who I bought from, however I am unable to.This is with different sellers?
Send Offers to Interested Parties not working
Send Offers to Interested Parties not working. As of today the button is disabled. My guess is that a previous bug fix has raised furthe issues
Send Offers to Interested Parties not working
When I try to send offers to interested parties, the pop up window is not populating properly, most of the right side of the window is blank. (Usually contains details of the listing including a picture.) If I enter an offer price, the send offers bu...
Drag and Drop photos not working after the first item listed
On the Create Listing page, the 'drag and drop photo' facility doesn't work...after the first one. For the past week, the only way round this is to drag the first photo (and the second photo, which doesn't appear) then scroll down to 'Save for later'...
Unable to message, get a blank error with no message of the error.
I have tried over and over to send a guy selling a WW1 whistle some info to show him that his whistle is in fact a modern reproduction. I typed some basics and linked to him to a site that goes over the signs of how to date a J Hudson whistle. I hit ...
Main image not showing
Is this still not solved??? I have a listing with many variations and a search on it only shows the variation photo which is less eye catching than the main photo. I've read from some that you need to report this to ebay and they can resolve this thr...
Not receiving 2FA codes via SMS
Anyone else not receiving 2FA codes via SMS recently? I can't log in on my personal account, as even though it doesn't have 2FA set up on it, as it insists on sending a verification code via SMS (no other option available) which don't ever arrive? It...
Feedback
I have a small number of sellers that I don't want to leave negative feedback ( we all get things wrong now and then) how do I remove the item to stop repeatedly requesting feedback.
Resolved! Change to royal mail shipping labels for international orders
I regularly send letter and large letters internationally using royal mail international standard. Normally when I buy my labels through ebay, I would be able to select letter or large letter when purchasing my shipping label. Since some kind of upda...
“Something went wrong” message
Hello,I am trying to send a recent purchase back to the seller as it is faulty. I have requested help from eBay and the seller has agreed to refund the product. EBay has sent me a link to “print the labels” for the return however when I click the lin...
Defuser lamp not work i like a call bk please
Defuser lamp not working i like a call bk from ebay
Linking my ebay business account with my online shop
Hi Ebay family. I have an online business called Sublime Deals Ltd and I have only just joined Ebay and I am not sure how to link both of these sites together so I can begin selling my amazing products to Ebay shoppers as well. I do know that my prod...
My eBay account has been changed to get 5657 from bragei 0
My eBay account bragei 0 has been changed to get 5656
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