UK Seller News: April 2025
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Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Updated Mobile App Not Uploading
I am in a constant loop of not being able to install the Updated ebay mobile app. I click update the new mobile app. I click open and the original message reappears! Ebay updated its mobile app 2 days ago and it is now not compatible with older phone...
Resolved! Adult restricted item category
Hi,Looking for some help with my recent application to sell in adult section restricted items. I was asked to make an application which I have done. I was told 3 weeks yet have heard nothing back.Im sitting on stock which I would prefer not to have t...
Update not working STILL
I cant use the older version of eBay as every time i go into it is says, older version needed, download, Press down load, takes me back to App Store, then to eBay home page, older version needed, round and round we go and still wont work……. Anyone go...
Postage / delivery options not working
A new technical issue Upon listing today in app there is only ONE postage option. When clicking " Delivery" to edit the page is blank. This has only happened today. So unfortunately it's showing 2nd class parcel but even the measurements are incorrec...
Dear E-Bay, sort out your rubbish message filters - GLWS is NOT contact info.
If, after over 30 years doing this, you think GLWS is exchangling some kind of contact information, what does that say about your corporate intellect? Whoever's in charge of the department responsible should either honourably resign or be fired with ...
Login via "App notification" Method Not Working
get a warning sign when trying to log in via the app
Mobile app Ebay seems to be stuck in a loop asking me to update my app to latest versions.
Mobile Ebay app keeps asking me to update to latest versions. Seems to be stuck in a loop
E bay app
The e bay app asking me to update but it’s not letting me
My sold items not showing up.
Hi all,I have sold a few items recently on 6th February, however they are not showing up on my sold items. It says on my app I have an item to post, but when I filter it to show only items sold to be posted, it says “You don’t have any items to dispa...
Resolved! Pardon our interruption...
When I try to login I get this message: Pardon our interruption... * As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen: * You're a power user moving through this website wi...
Funzionamento app solo se connessi a Google?
Ho recentemente aggiornato la app alla versione 6.192.0.2 sul device con android 13.L'app funziona normalmente se prima eseguo l'autenticazione a google. Se non lo faccio apre subito google play chiedendo di accedere. E da lì non è possibile prosegui...
Lost years of my eBay account
Can anyone help by giving me information on how to get my original account back… I’m not sure why it disappeared/changed, but I’m trying to find proof of an old purchase I made?
Where do i go to verify my account
The Message and Email say to contact them and then the assistant tells me to follow the instructions of the Email or message
Resolved! Can’t contact ANY sellers?
For the past week I have been unable to contact any sellers to ask a question. When i press the contact seller button I get a message saying "something went wrong try again later". It is not specific to one seller it's all sellers. Any ideas anyone?
Editing an 'out-of-policy listing
I have had a new listing refused because of an 'out-of-policy' statement I included in the description. It would be a simple thing to edit but, because the listing has been 'ended', it won't let me change it. What am I doing wrong - I don't want to g...
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