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Forum Posts

Live listings not showing on app

Hi, Hoping someone might be able to help with an issue ive got. Customer has reported one of my listings that they were watching had dissapeared from the app - they recieved a message saying "you cant purchase this item from our app. Add to your watc...

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...

Cannot type into chat help system

 Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...

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sort out your laggy website

Dear eBay sort out your laggy website, so sick of missing bids because your server lags out right at the end try removing all your adverts then your site might actually work

eBay app stuck in verification loop

While using the app (Android) I went to a page that asked me to log in again as I'd been signed out. When I submitted my credentials I was asked to choose a verification option. I chose an app notification. The page changed I got no notification that...

Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...