Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Technical issue ongoing
I have been using the e-bay app on my phone and today I went to view some listings only to find all images are not showing apart from the ones in the search. I've uninstalled and reinstalled the app thinking it might solve the problem it unfortunatel...
App inaccessible
Have suddenly been locked out the app on my old (2017) and new (2019) devices today, due to 'this version of the app is no longer supported' messages sending me in circles.' Try to update it, nothing. Try to uninstall then reinstall on both devices =...
Ebay app issues
Asking to. Update app but no update available
Update message not allowing me in the app
Got an update message. Tried to update but it will not let me in
Ebay mobile app not updating started about 2pm today
Ebay mobile app stopped updating about 2pm in my area today. Have uninstalled Ebay app from mobile phone and now using secure browser to enter Ebay site. ATB sooty1043 stay safe out there.
Will not update
4/2/25app will not update,can’t access my account
Resolved! App not working UK
Deleted app and updated signed in as UK member and doesn't work. Signed in as .com membership which I signed up for a long while ago and since cancelled and it worked.
Sign in on cubot x20
Hi I can sign in to ebay okay on my samsung tablet but when I try to sign in on my cubot x20 smartphone it say does not support this app anymore need to update but I have the latest version of the app running on android 9
Ebay app keeps saying it is out of date
Ebay app is down. Keep on getting message that it is out of date. Load latest version and the same message appears
Can't log into site.
What are Ebay doing to enable us to get on to the site?
Add Item Specifics
The Add Item Specifics from Seller Hub appears to be broke and has been for a few days. Normally when you click on it you get all the specifics and you can tick to not show this again. Now when you click on it there are no specifics there. It will on...
Won't let me on , on my device.
Won't let me veiw items on my phone. Keeps coming up technical error. Is it my account?
Log in problems
Anyone having issues logging in & out on app?since yesterday I can’t log out, any ideas?I’ve tried everything so hoping it’s an app issue
Searching
I no longer get daily email alerts relating to my saved searches. Any reason?
message format
Hi today i used my laptop, to find my message format has changed to a new format,it happened a while ago, and i changed it back to the classic version, but i can't find a way to do it now,am a little dislexic soi would reather keep it tp the older fo...
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