Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Business information only showing county
The business information where it should show the sellers address is only showing the County and Country. Does this make it illegal ?
Invoices
I am unable to send invoices for combined postage . Just 7 days ago I was able to do this. Have Ebay changed their policy on combined postage? After 20 years as an Ebay member I am considering selling elsewhere. A very sad day in my life after much s...
invoices
ebay seriously need to sort out the inability to send combined invoices and gsp as they are losing hundreds of sales because of this anyone know exactly what the problem is ?
Resolved! My ebay listing isn't showing in any searches
I have successfuly created a few ads lately and sold the items, but a new ad I created yesterday isn't showing up in any searches I make for that item, although the ad shows as active in my dashboard. I cant see anything wrong with the ad and its not...
Error message [Photos] preventing listing
Hello, I want to sell a pair of shoes but keep gettig an error message when trying to listLooks like something is missing. Please fix any issues and try again.Photos The photos are there, and show in the Preview. I have resaved them smaller, changed ...
Push Notifications for Saved Searches - no longer working?
Is it me or are push notifications for new saved search results no longer working at all ? Used to get numerous push notifications on my mobile device daily for new saved search results, but for the last week or so have not received any push notifica...
No response from server error 2003
Been using the app on both my iphone and ipad and had no issues. Today when I've been trying to upload photos from my mobiles to a draft listing on my desktop, I keep getting the error message 'No response from server' and underneath is says error 20...
Buyer collected item after delivery label done
I recently sold an item, processed and printed the label for the buyer to say they could collect it, which they did. I've looked and I cannot cancel the label now and eBay have my funds on hold until the parcel is "delivered" which obviously now it's...
COMBINED POSTAGE UNAVAILBLE AND NO ONE AT EBAY OS RESOLVING- WHY?
COMBINED POSTAGE UNAVAILBLE AND NO ONE AT EBAY OS RESOLVING- WHY?
Verification Error
I keep getting the same error when I’m trying to verify my identity. I called many times customer support but they were not Been able to resolve the issue. Please help. My money is on hold and it so frustrating the error is something went wrong, plea...
Items with bids finishing as unsold
I have 3 items that have bids against them which finished today but are showing as unsold.?
Sold listings not moving to orders
It seems my sold items today are going into the unsold folder, and not my orders list. This is happening over both mobile and desktop platforms. Is it just a processing issue eBay end?
Unable to Bid
I have recently tried to bid on several items and I get the following message when enter a bid: ! Attention Buyer Unfortunately, this item isn’t available for purchase in your location. {e265116-1250494x}I have been buying/selling for years and have ...
Resolved! Why is eBay showing items at higher prices than I listed?
Some of my items are showing at a higher than the price I listed them. If I click on them or search for them, the price is higher. I am worried that this puts off potential buyers . Can anyone help?
My product has disappeared from the active sales list
My product has disappeared from my active sales list. It was noticeable because the demand for my product had plummeted! It can still be opened and edited in the list of purchased products. Unfortunately, it has also vanished from the search list! Th...
