Technical Issues
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Forum Posts

Refund on the blocked card

On Monday, my bank card got stuck in an ATM and I couldn't get it back. I immediately blocked the card and ordered a new one. The problem is, I had returned an item and the refund just came through today to my old, blocked card. I have another return...

ON PAGE FEATURES NOT WORKING

"Add to watch list", magnifier, scroll from picture to picture all not working for me when I view an item.I think it might be because I'm still using Windows 7 but surely there are still plenty of others doing the same. Please check to see if this ca...

User avatar by Engager
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anyone getting a "USER NOT FOUND" error?

Noticed this 3 times today on 3 different user accounts.... when clicking on orders to contact the user, we're getting an error when we click on their accounts - SORRY, THIS USER WAS NOT FOUND in a big red bar, as shown on the image attached. Anyone ...

Can't view orders in selling

In selling I can see active, unsold and drafts but orders (sold) are not showing. I've tried on a web browser and also on the app and get the same issue on both. I noticed this issue a few hours ago.

Resolved! How can I revert to 'Classic' ebay Layout?

My eBay layout has suddenly changed; the categories, etc are all on the left hand side in list format, and I have to scroll down for every time to get to see the items as per 'classic' layout. I've logged out and back in, etc, and there seems to be n...

Resolved! message when clicking my account

September 10th 2025.Does anyone else have problems accessing their account? I click the link in my eBay app and it reports that "Sorry, this user was not found". I changed my password and it still says the same. I logged in successfully online and it...

Another well-tested code release...

Ok I know it's Friday and Friday is "Let's release the code without testing so we can go home early" day but I've just spotted this absolute doozy at the foot of every search page. This is what happens when you (?accidentally) set the column width to...

thesmokingrunner_0-1757055147704.png

Images not loading Can no longer sell or buy

I have been having issues with images not loading generally.. So hard to buy if not impossible without an image.. But now I can not even sell on Ebay.. Images no longer load.. same camera.. same computer.. as used for years.. In fact I cant even load...

Stock not Showing on my main page.

Is anyone else having this issue? My stock is showing if you click on sellers other items, but if someone clicks on my profile name it takes them to a blank page with my location. Also if you click view listings on here it says zero but i have over 2...

No inventory

Hiya, every time I go onto my shop front on the App, all my listings are gone & it simply says “no inventory available in this area”Anyone else getting the same?

Feed back censorship AI over the top

I bought a photographic tripod head product, which contains a mechanism to stop the product just loosely waving about.This is correctly described as a damper or dampening mechanism.Mentioning the quality of this essential part of the product is flagg...

Unable to list items in inventory

As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...

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