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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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App not working AGAIN

Hi, after the problem with the app not working earlier in the week and then stating to work again I have just found out it is now NOT working again with the same message that you can’t do anything about, it is INFURIATING !!!!!! 勞

Cannot change address

Hi, I am trying to change my address, but keep getting: This change is not permitted at this time.{e263366-1183635x} . Set the account up in Thailand, now live in the UK. How do I beat this?

Tecnical issues with the ebay app ..

Contacted auto line regarding app. Was supposedly going to be fixed, not the case. Contacted an Agent, who agreed that the app was a problem not my phone. Looked at app specs.. says compatible with android 7. My phone is above 7 still the app dysfunc...

Account

Bring back the new letter and discount and multibuy that is why we pay 19£ because what do we get now this is hitting us we are considering going off eBay

Listing pictures disappear when opening

So, for the last few weeks I was having problems with the eBay app. Pictures would disappear when you went into a listing, also, watch, buy it now etc, also vanished.This week the eBay app has stopped supporting my version of android, so I deleted th...

Message Delivery Failed Due to Temporary Error

Hello, I was having a conversation with another user on Ebay fine with no issues however when I have gone to reply to their latest message this afternoon I am getting the above message on the phone app so I have tried to message on the website again ...

Staying signed in on multiple computers.

I'm having to sign in every time I change computers, I have 3 computes I use every day and can't seem to stay signed in on each other them when I switch systems. Never used to have the issue but if I move from my tower PC to my mini PC I have to resi...

Financial Statement for January

Anyone else having a problem with downloading their January Financial Statement - the pdf summary document? I just keep being asked to Verify it's me by entering my password but can't progress any further.

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