Seller News: December 2025
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Forum Posts
NEW Drop down menu in listings only Scrolling/Limiting up to 12 Quantites
Hi Ebay seem to have introduced a Drop down on some listings rather than the Box which was there for buyers to enter the quantity needed. BUT the drop down only seems to limit scroll to the maximum 12 units WHY is Ebay limiting it to 12 (I've attache...
Cancelled item
Evening. I sold few days ago 1 trousers but the buyer cancelled after as checked the size not good. The money paid him back straight away. But today I got message from Ebay why not sent out item it overdue now. I hope this is some glitch as shows ite...
Can't edit combinations on multi variation listings
As the subject states, this isn't working. Reported to ebay. Had a callback by ebay CS who confirmed that this is a known issue and they are working on it. Has not been working for over a week. Hopefully ebay can fix this asap.
Refund
Hello, the buyer has already received the item and sent another tracking number, so I replied and I don't know what to do now, the buyer already has the item.
eBay Basket Issue
I have an item for sale that customers need to purchase in multiples, but I'm experiencing an issue with a specific listing. Even though my quantity is set to 5,000 and is displayed as available, customers are unable to add more than 5 to their baske...
Listings missing on dot com after adding GSP
I have started to add GSP to listings so my US customers can see tariffs up front. However some listings are showing on dot com others not I started several days ago so they should all be showing by now. There is a difference of about 200 in total li...
Photographs not sticking to drafts when uploading?
I normally take images of items with my phone camera and apply to my drafts via the ebay website, again on my phone. ( My camera is unable to use the ebay app due to a previous software change.)I then revert to my desktop, and edit photos as necessar...
trying to get my ebay account on my android phone in addition to my laptop
I have tried to log on on to my account on my phone but ebay do not send me a text code number to allow me to continue signing in, what am I doing wrong?
Can't bid ! Getting error message.
Error message when bidding. To be honest, I can't be bothered to formally report it because eBay is a shambles. Not motivated to help. Just thought I'd mention it because I see that at least one other person has reported a similar problem and I suspe...
Problems with my listings appearing in searches.
I checked my mobile (Android) to see how my listings appear and only 1 out of over 300 is visible. I tried going through this listing and clicking seller's other items - still only the one. Tried the same, without logging on, using an InPrivate windo...
Red Banner for Open Issue — But No Actual Issue on My Account (Over 30 Days, No Solution)
Hello eBay Community,I’m reaching out for help because I’ve had a persistent problem on my eBay account for over 30 days now, and despite multiple attempts to contact eBay Customer Service, there has been no resolution.Here’s the situation:A red bann...
Your app keeps freezing
Your app keeps freezing ive done everything ygats been asked and its still tge same
Item out of stock
Few days a go few of my listings went out of stock when i try to update the quantity it is loading and goes back to 0,been told by support that some other sellers have this issue.I'm going to loose my listings with sales history,anyone can suggest an...
I couldn't cancel an order, and now I can't get a refund because of eBay's fault.
A buyer made a mistake and bought my product, then requested a cancellation. I tried many times, but failed - eBay's fault. Now I can't get a refund - eBay's fault again. There is money in my account - that's not the problem. I tried over 10 times
Items disappeared from Watch List
This has literally just happened - I was going through my Watch List (7 pages, 10 items displayed per page), and the page count changed from 7 to 2 (I checked, and I didn't inadvertently change the number of items shown per page - it's still set to 1...
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