Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Update not working STILL
I cant use the older version of eBay as every time i go into it is says, older version needed, download, Press down load, takes me back to App Store, then to eBay home page, older version needed, round and round we go and still wont work……. Anyone go...
Postage / delivery options not working
A new technical issue Upon listing today in app there is only ONE postage option. When clicking " Delivery" to edit the page is blank. This has only happened today. So unfortunately it's showing 2nd class parcel but even the measurements are incorrec...
Dear E-Bay, sort out your rubbish message filters - GLWS is NOT contact info.
If, after over 30 years doing this, you think GLWS is exchangling some kind of contact information, what does that say about your corporate intellect? Whoever's in charge of the department responsible should either honourably resign or be fired with ...
Login via "App notification" Method Not Working
get a warning sign when trying to log in via the app
Mobile app Ebay seems to be stuck in a loop asking me to update my app to latest versions.
Mobile Ebay app keeps asking me to update to latest versions. Seems to be stuck in a loop
Multi-quantity listings settings keep changing without my action
As of about a week ago, I noticed that when I would sell an item (99% of my items have a quantity of 1), it would stay in the Active category, but have a status of Sold out. When I noticed that, I went into selling preferences to turn off the 'Listin...
Is anyone else having problems buying postage labels through eBay?
For some reason I am unable to buy postage labels. When I change the weight/service/parcel size it reverts back to large letter.
E bay app
The e bay app asking me to update but it’s not letting me
My sold items not showing up.
Hi all,I have sold a few items recently on 6th February, however they are not showing up on my sold items. It says on my app I have an item to post, but when I filter it to show only items sold to be posted, it says “You don’t have any items to dispa...
Resolved! Pardon our interruption...
When I try to login I get this message: Pardon our interruption... * As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen: * You're a power user moving through this website wi...
Funzionamento app solo se connessi a Google?
Ho recentemente aggiornato la app alla versione 6.192.0.2 sul device con android 13.L'app funziona normalmente se prima eseguo l'autenticazione a google. Se non lo faccio apre subito google play chiedendo di accedere. E da lì non è possibile prosegui...
Lost years of my eBay account
Can anyone help by giving me information on how to get my original account back… I’m not sure why it disappeared/changed, but I’m trying to find proof of an old purchase I made?
Where do i go to verify my account
The Message and Email say to contact them and then the assistant tells me to follow the instructions of the Email or message
Resolved! Can’t contact ANY sellers?
For the past week I have been unable to contact any sellers to ask a question. When i press the contact seller button I get a message saying "something went wrong try again later". It is not specific to one seller it's all sellers. Any ideas anyone?
Resolved! Condition Description / Item Condition Text-Box missing on draft listing page
Hi everyone. I started making a listing page draft some days ago (am taking it slowly - am new to EBAY and still getting used to it + I don't have much time to work on it sometimes). I can't remember if when I started the draft the text-box field "Co...
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