Technical Issues
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Forum Posts

Entire purchase order has dissapeared from the site!

On the 16th of July, I completed the purchase of an item 256813603540 from Pro AV IT. I have a record of the payment and emails from eBay confirming purchase and payment, and subsequent tracking emails, but when I tried to check progress this morning...

Photos failing to upload

Nothing has changed on my behalf but I've checked the obvious (pic size) but all of a sudden pictures are failing to upload. I've tried the usual fixes (cache, OS etc) but still no joy. Is this a problem at ebays end? Error code at bottom of pic

User avatar by Engager
  • 147 Views
  • 7 replies
  • 0 kudos

Page format errors

Whenever I open a page now, it opens normally where I can see the item number and seller descriptions but then, as I scroll down, it jumps and changes format in which I can see neither?

User avatar by Contributor
  • 137 Views
  • 5 replies
  • 0 kudos

Unable to Bid

I have recently tried to bid on several items and I get the following message when enter a bid: ! Attention Buyer Unfortunately, this item isn’t available for purchase in your location. {e265116-1250494x}I have been buying/selling for years and have ...

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Switch off automatic re listing

I’ve opened a new eBay account in April this year, I closed my business account of 16 years as I didn’t agree with the 30 day return policy & I think private sellers have better options. I’m struggling to opt out of the automatic relisting as I want ...

feedback

Can anyone please explain the point of automated feedback. I have just had 4 more, all recent sales thus not giving the buyer time to add it themselves . I had some when my feedback score was very low and did not expect any more. And why 4 now as the...

Can't add a video anymore

For some reason, for the last 2 days I no longer have the option to add a video to my listings. I added videos to my other and now if I want to 'sell similar' I can only delete the previous used video if I'm on the desktop. I can't add a video either...

Resolved! Items description missing

Hi,I have just noticed this issue.There is no description no matter what item I click on.It has to be always an description so I have no idea why it suddenly stopped showing it to meHow can I buy with confidence if there are no details about any item...

Resolved! relist notification in messages list

Have recently started to receive relist notifications in my messages list - as I selected to receive such notification as emails years ago this is a duplication of information I don't need; is there any way to stop them appearing in the messages list...

zoom setting Edge Browser

I Have not used Edge Browser for Ebay for over 6 months display too big . found the reason this morning Zoom was 500 put it back down to 100, Problem Solved.

I haven't been able to make a new listing or revise one for almost 2 weeks. Need Help

Hi all, First time poster so I apologise if this in the wrong section. As title suggests I can not make any new listings or revise any existing listings without getting a "global error" page with the URL "undefined:XS_CALL_ERROR". This has been going...

Item cannot be purchased in app

Ive listed an item for sale UK to UK sales only - 146687345816 It only has "buying options" appear instead of the Buy it Now choice and then a message says the following when pressed: "You can't purchase this item from our app. Add it to your watchli...

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