Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Mobile App Picture Upload Issue
HiI have an issue when uploading picture via the mobile app.Pictures uploaded via the app are smaller and lose all the quality (see below example of uploaded via app and uploaded any other method)The issue is from app only, and isnt just my phone it ...
My product has disappeared from the active sales list
My product has disappeared from my active sales list. It was noticeable because the demand for my product had plummeted! It can still be opened and edited in the list of purchased products. Unfortunately, it has also vanished from the search list! Th...
Photo errors when listing on the app
I use the app on my iPhone as my iPad version no longer supports the app. But now whenever I go to upload a listing there are ALWAYS several photos causing issues ( tho there is no indication which ones!) I have to switch to the browser version on my...
Why won't eBay verify my bank details
I sold an item the other day and I've had my eBay account since 2019. To get the payout, it said to verify my bank using my card, which after a couple days it couldn't do. So I was told to manually add my bank details through my bank, which my accoun...
eBay added stock to some item we had out of stock on 0
We have had several items that have been on zero and some how they have been updated with stock and items sold that we did not have, we refunded the customers straight away, however we have lost our top rated badge that we have worked dam hard for, a...
Resolved! Item sold for less than what it's listed for?
Hi, Can anyone shed any light on this. Item - 275382336773 is listed for £2.99 but buyer has paid and checked out at £2.84 - I have no discount code/coupon, best offer or any sort of offer on the item - well not one that I've put on, but surely items...
Resolved! eBay app unavailable android 9
Greetings all I have been cut off from eBay app since 4/2/25 I telephone eb. cs and have been informed it would right itself by Tues night but still no joy - any updates from others much appreciated
Delivery options as a seller not working
Everything has been fine listing and selling. Then all of a sudden when ever I list an item for sale and get to the delivery options the screen has the normal delivery text at the top but all the selections for usual delivery options is greyed out wi...
Labels
Hi I am having problems with postage labels When I download the to print after they are blank Any ideas
Resolved! Messages
Hi Ebay Team,can you answer me this riddle:Even though i have answered all my messages and sent replys - why does it still show 4 messages unanswered?Been like this for a while - thought it was a clitch but does not seem to have righted itself. Thank...
EBay delivery issue
Hi sold an item and it was delivered, tracked with Parcel force, buyer said that the item was received, as did Parcelforce. EBay themselves haven’t reported it as received despite correct tracking number provided. Eba y now says it’s running behind a...
Capital Funding Marketing Communications
Is anyone else unable to unsubscribe from the endless messages about applying for Capital Funding. I get messages and phone alerts every month telling me I'm pre-approved to apply. I've been receiving them for years, sometimes several a month. All my...
Ending Today - Disappeared from Seller Hub?
I think they have been tinkering. Every day I go into my ending today BIN listings and end them manually to relist or sell similar. I access the link from Seller Hub. This morning the "Ending Today" link has gone from seller hub. I checked my private...
I can’t log into to my eBay shops via the app st all this evening,
I can’t get into any of my eBay shops I have three, I can’t get in via the apps. If there an issue this evening
Tracking Not saying delivered but got positive feedback
Hi, Sold an item a week or so ago and there was issues with the tracking despite getting the postage through eBay.. The tracking doesn't work but had positive feedback to say everything is good How will I get paid if tracking isn't working?
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