Payment method for selling costs error

[havani]

Hello,

I have been battling this issue all of a sudden out of nowhere for a couple of months now. Nothing in my account changed, it just one day began.

I have this error -

Your payouts are on hold because the payment method you have on file could not be charged for any outstanding selling costs. Please add one to get paid.

I have a bank account linked to my account for payouts, and a debit card for selling costs. It is 100% setup correctly, I have checked this and even re-added the bank card and bank account.

I seem to be stuck in a loop now where live chat tell me the technical team need to look into it, weeks later I get an email saying the technical team don't have the ability to fix it and I need to go back to live chat.

I can't figure out what the issue is, does anyone have any ideas? I went from selling stuff one day, to this error appearing the next, nothing has changed.

[fargvs]

Some selling requirements have changed --- Check and update your account using these links >

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

[kleash]

You need to check all the details of your card as they need to be a match with details on your ebay account,such as billing address, name and enter the details correctly when adding the card.

Follow these steps: select manage to the debit card-choose preferred for selling costs and then save.

[marco@ebay]

Hi havani, thanks for your post.

I was checking for you, and I can see you recently updated your selling cost payment method. I do not see any banner or message asking you at the moment to do this, can I just confirm that since you updated your selling cost payment method this issue has gone away or are you still seeing this?

Thank you,

Marco

[havani]

Thanks, I managed to fix it somehow after weeks of trying! Can't tell you how I fixed it though because I'm not even sure