Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Replying back about cat lazer pen
U said about the lazer cat pen donot use it do I get my money back or wot do I chuck it away or wot.
new messaging experience - Cant Flag Messages
Looks like in the new messaging experience you are no longer able to flag messages. This is causes issues as we flag messages to allow team members to know what needs resolving etc.
Best offers page missing
"Sorry, we couldn't complete your request, try again later". This is all I have in the Best offers section.
Can eBay stop with the looping Windows Hello prompts
I got stuck with this today. Logging into my payments page and given a screen prompting me to use windows hello and the skip button just has me enter my password and pops the windows hello prompt back again This need to stop, I will be contacting sup...
What is Windows Hello?
When logging on to ebay on my desktop I start with the username screen. I input my username and hit enterThis then brings up the password screen. I input my password and hit enter.At this point I should be at my ebay summary page. However, more times...
Serious Click and Collect Glitch
There is a serious Click and Collect glitch:I ordered an item yesterday and chose Click and Collect, but when trying to pay by Paypal the collection address code changed right in front of my eyes!As usual I received 2 emails for the purchase, one fro...
Ebay's AI removing listings
Ebay is being Ebay. An email comes, annoucing "Your listing isn’t following policy: Offering to buy or sell outside of eBay policy" I examine the item description. (The item is a £5 toy). It's a single line - the manufacturer's product page. On the p...
Resolved! Saved searches not sending emails
I didn’t receive any email alerts from my saved searches today. What’s going on?
Creating sale events, don't seem to be working
I've created a couple of sale events on my products and selected the items i want to be included however when i search for a few of my items they don't appear to have the red sale pricing applied on the listing result.Anyone else having issues with t...
Hacked ebay account
I have another account that has been hacked, all linked phone numbers and email addresses have been compromised, so, i'm unable to login and change details.Despite over an hour on the phone to customer service, they have confirmed my other account ha...
problem verifying myself with captcha.
help getting p****d off with captcha going round in circles. Ebay sought it out.
I can't seem to see the Sourcing insights tool on my reaserach
I recently resolved an issue, although I've already subscribed to that eBay service. However, it keeps prompting me about the subscription, which I already own. I just want to see my free research insights, but I can't access them despite being subsc...
Page Layout change Today
Is anyone else experiencing a page layout change. Everything is altered. I no longer have the headers at the top of my watchlist... just a Watchlist and a drop down box... and now have a sort list on the left, with the option to search sellers name ?...
Views are going down
On one of my listings the number of views is going down?
Item delivered but ebay not updating
I've sold an item on Ebay and went to the post office to buy postage and send it. Received the tracking number and uploaded it onto Ebay and then marked the item as dispatched. There's been no further updates on ebay but the tracking via Royal mail s...
Featured Posts
