Unable to list items from ebay app

[bmpartswm]

Anyone else in the uk having this problem when trying to list items from the ebay app? Never had this before until today. I usually list all my items from the app but today ive been getting the error "your listing looks great so far, but a detour is required for items in this category "

[06holmesh]

Im having the same problem

[bmpartswm]

If I try to list a mobile phone it works but when I try to list car parts then it shows the error. As something changed with ebay?

[kat@ebay]

Hi All,

Thank you for your posts.

This seems like it might be to do with the car parts category.

@06holmesh customer support have logged a ticket with tech for your account for it to be checked. Are you able to provide a screenshot showing the detour message from your account so we can add this to the ticket?

Thank you,

Kat

[06holmesh]

Screenshot attached
Thanks

Sent from Outlook for Android<>

[kat@ebay]

Hi @06holmesh ,

Thank you for your reply.

Doesn't look like anything attached. If its easier you can send it to me by pm.

Thank you,

Kat

[06holmesh]

Hi whats your email please ?

Sent from Outlook for Android<>

[kat@ebay]

Hi @06holmesh ,

If you go to the message icon on the top right of your page here on the community, you can send a message to by using my username from here. I have sent you a message so you can just reply.

Thank you,

Kat

[06holmesh]

Hi sorry I cant seem to access that im simply replying through my email
Im on a mobile so that may be the problem

The message I am receiving when attempting to list car parts is
Your listing is looking great so far but a detour is required for items in this category
Resume listing from web browser

Sent from Outlook for Android<>

[tressygirl]

As kat@ebay  has explained there is a current issue with that category many are experiencing this , you are not alone.

Kat will report back on this thread with any news of a fix on this matter.

At the bottom of this page click on ' Additional options' , after you make a post, then  tick the box >>>  email me when someone replies.  You will be notified if there have been any updates.

@06holmesh 

[barlowrdtyres]

Having the same issue for the last couple of days please fix this as its effecting our business 

[kat@ebay]

Hi @barlowrdtyres ,

Thank you for your reply.

It has been logged with tech so once they provide an update I will update the thread.

Thank you,

Kat

[barlowrdtyres]

Hi im have the same problem always use the app to list now it wont let me ive attached a picture 

[kat@ebay]

Thank you for the extra details @barlowrdtyres 

The soonest I have an update from tech I will post back.

Thank you,

Kat

[answer4car]

 thats error what we all getting now

[bmpartswm]

Still got the problem. I list each day but now its taking up more time to list items. I find the app so much faster to list items 😩

[barlowrdtyres]

Hi any update on this issue please

[kat@ebay]

Hi @barlowrdtyres ,

I understand the frustration with getting this resolved but I don't have a further update at the moment.  We don't get timelines on the fixes. The soonest I have further information I will post back.

Thank you,

Kat

[biker.will]

Yep, getting the same message trying to list in vehicle parts and accessories. Same when I try to revise any current listings, it wants me to divert to the web browser which is a really slow way of listing.

[bmpartswm]

My listing time is near double now with this problem.  The app is so much faster to list items.