Can't type in help live chat or select an option

[wyntendotcg]

I really need to get in touch with eBay support over an issue with a buyer but I am unable to type or select the 'Ask us to call you' option in chat. I have tried on both the app and a laptop but the problem persists. I really need to get in touch with eBay asap. 

[style_wise]

Use this link instead, to request a callback from eBay

https://www.ebay.co.uk/help/eua?id=5275

[marco@ebay]

Hi wyntendotcg, thanks for your post.

This is a technical issue from our end, and I've just reported that your account is being impacted. Once this issue is resolved, I'll post back here to let you know.

Thank you,

Marco

[larizardscharicards]

I was just about to start a topic about this until I saw someone else has had the same problem... I've had this for a while too now, could you help me out and let me know too please..? 

[wyntendotcg]

Still isn't sorted, any idea when it will be?

[marco@ebay]

Thanks for your reply, @larizardscharicards I've added you to the report, so this can be resolved for you.

@wyntendotcg We still don't have an estimated fix time, once they let me know this is resolved, I will let you know. 

Thank you,

Marco

[steepkicks]

Hello is there an update as it’s the same issue for me and really need to get in contact with eBay?

[marco@ebay]

Hi steepkicks, thanks for your reply.

The above is still the latest update I have available, I'm afraid.

Thank you,

Marco