BUG - Express postage option not applied when you make an offer

When I make an offer on an item (as a buyer) with Express postage option selected (default is Standard), and the buyer accepts and payment is processed, the order always goes through with Standard postage option and not Express as selected.

 

This has happened every time I've made offers, I've double and triple checked the offers before submitting them so it's not user error and definitely a bug. I've contacted sellers asking them to send Express but they say the Simple Delivery system won't allow them to change it which is even more frustrating.. Please fix!

Message 1 of 2
See Most Recent
1 ACCEPTED SOLUTION

Accepted Solutions

BUG - Express postage option not applied when you make an offer

Hi @ilford-tech ,

 

Thank you for your post.

 

Other users recently raised this issue and we have opened a ticket with our tech team for it. Its currently ongoing with them and once I have any updates I will update the threads.

 

Please see other thread on it here.

 

Thank you,

Kat

View solution in original post

Message 2 of 2
See Most Recent
1 REPLY 1

BUG - Express postage option not applied when you make an offer

Hi @ilford-tech ,

 

Thank you for your post.

 

Other users recently raised this issue and we have opened a ticket with our tech team for it. Its currently ongoing with them and once I have any updates I will update the threads.

 

Please see other thread on it here.

 

Thank you,

Kat

Message 2 of 2
See Most Recent
Got technical related questions? Start here: