Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Loosing sales as i can not combine postage
Yes, when a buyer buys multiple items of offers i have sent them, they have to pay postage for each one, crazy, i can not combine postage and they can not combine.I say i will refund the excess but a lot of buyers have trust issues and will not proce...
Simple delivery - being charged too much for the weight of the parcel
Hi there, it's another post about "simple" delivery! How can I specify the weight of the item so that ebay stops over-charging for the shipping? Earlier today I sold two items weighing approximately 35g each, but because the cheapest "simple" shippin...
Resolved! Ending a listing
Hi how do i end a listing on Ebay
Resolved! Some buyers are so unreal I worry about mankind......
Sending back an item because he couldn't figure out how to use the included USB-C charging cable. It will cost them £5 to send it back and what i'm selling isn't much cheaper elsewhere. I digress. Anyone else got any classics?
"Mark as dispatched" - gone
As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...
Do,s the ebay global shipping have problems sending to the USA
Do,s the ebay global shipping have problems sending to the USA . I keep getting buyers saying that ebay will not let USA buyers bid on my lots . It also happened to Malaysia . is there a bug in global shipping program
How does selling work?
So someone buys your thing, sends you money and their address then you go down to the post office and send it? Is that how it works on Ebay?
Resolved! Buyer selection issue
Hi, a buyer has bought an item of mine from a listing that says 9.99 each item and shows 8 individual items. I've messaged and no response. Do I cancel the sale or send a random item?
invoices
I have been with eBay for two decades now and never have I had trouble like now. Winning bidders don't pay some say ebay not allowing them to pay others ignore my messages. I am loosing sales and fed up of the hassle that once was a fun site to sell ...
Hi-Fi Choice June 2025 Opinion 'The day the music died'
Interesting piece by Steve Sutherland in this month's issue p.81. Sub-title is 'Steve Sutherland is staggered at the way Ebay (sic) appears to have committed commercial suicide and destroyed its online market for pre-loved hi-fi and vinyl'. The featu...
Restriction Way over the top
I do not understand what is wrong with this reply to a simple question asked of me.I do not know,it may have got listed separately, you could word search BainbridgeRegards My Name. [ because we are not to use names here]Ebay would not allow this repl...
Resolved! Ebay / Click and Drop integration not sending orders
Click and Drop has not receved any orders from Ebay since 20th April. Have tried all the obvious stuff: using different browsers, clearing cache and cookies, disconnecting and reconnecting the integration, setting up a completed new integration to Eb...
Yodel Door to Door
Hello, I've sold a medium sized suitcase and choose Yodel as a courier, very reluctantly. I'm forced to to use Ebay's Simple Delivery. My parcel is too big to drop off at a store. So how do I get yodel to collect from me, as I've not booked via their...
Resolved! partial refund not available
Hello - I'm currently trying to refund a buyer. The buyer stated the item was defective/ not fit for use. I accepted the return and awaited the item. Which I got today. The buyer did not send everything back that they should have - something that hol...
Latest News About Combined Postage Simply Delivery
I had a buyer who won 3 items via auction , I sent her a message asking her to give me time to speak to customer service before making payment. I spoke to the first agent this morning at just after 8am . He confirmed there was a way to combined posta...
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