"Mark as dispatched" - gone

[cartoholic]

As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer.  Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched".  But now with Simple Delivery there is no option to mark the second item as dispatched.  Is there a way around this so that Ebay does not think I have failed to send the second one?

[tressygirl]

Currently eBay are saying this is a technical issue that you cannot combine postage under Simple delivery.

If a buyer buys 2 separate items they should be posted separately so there are two tracking numbers.  Or, to delist the items  refund, and relist together as one, for the buyer to buy again, so one tracking number is available for the two items packed together.

If 2 were purchased under SD you will not be able to mark the second item as dispatched  and may have to wait 14 days for that payout to be released.  The unused, paid for label will be refunded to the buyer.

It's not ideal , and a big issue and annoyance for all sellers, but no fix date as yet,  to be anounced for a resolution.

@cartoholic 

[department28]

No doubt many sellers will be struggling with this issue. eBay must have been aware that not being able to offer combined shipping with Simple Delivery would cause problems.

Or did they really think buyers would not mind paying postage for each parcel to be sent separately, or wait for unused postage labels to be refunded? Or that sellers would want the hassle of refunding & relisting items as bundles?!

It is a very unsatisfactory state of affairs.