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UK Seller News: April 2025

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Sending two Global Shipping sales in one box

Is this " allowed " if I write both reference numbers on the parcel ? eBay should rmake it possible to combine these types of sales And my returns policy keeps switching back to " Not Accepted " despiteseveral attempts, so I've had to revise listings

Funds on hold for 30 days.

Hi Everyone, So i sold a PS5 Disc Drive via collection, the buyer collected and was happy with the product (was brand new sealed box and everything) and scanned the QR code, smooth transaction, nothing wrong on the buyers end. However, the funds are ...

Relist query.

Today I ended 2 items and relisted using sell similar. These were BIN and instead of a 30 day time period I have only had 28 days on the listing. Have ebay changed the 30 day period to 28 days?

Additional fees due to metrics crippling me

HiI've started selling all my mountain bike gear about a year ago casually as a private seller and as it started selling so well I decided to do it full time and even gave up my day job at the end of the summer when Ebay insisted a become a business ...

Return damaged due to poor packaging

I recently sold a laptop. Upon delivery, the seller requested a return, which I agreed to.However, I've just received it back and despite reusing the box that I sent it in, they didn't pack it properly, and there's a whole load of damage to one of th...

Cannot list my item - location error

I keep getting 'Location error' when I try to list an item. I have checked this forum and followed the suggestions but I am still getting the problem. My postcode is there. The address is per the postal system address. I cannot work out why this is s...

HMRC Situation, For older accounts?

Heya so i like to sell some stuff on enay for the last 2-3 years and ive always gone over the 30 sales mark, and might look like im trading when im not. With the HMRC thing being announced, and alot of missinformation being spread etc. As i am an old...

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Fake fragrance

Hi there. I don’t know if I’m the right place to complain about t my complain. I bought a fragrance but it’s fake so I opened a return but the seller just closed the case. Can eBay help me get the money back? Is there any way to call eBay and speak t...

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