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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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WARNING TO ALL NEW SELLERS!

I've been a private seller here for nigh on 13 years and like others, am now ready to throw the towel in. The 'straw that broke the camels back' is ebay's attitude to the toxic, dishonest scamming grifters on this platform. They encourage and reward ...

Does this happen on eBay ?

I always make offer limits so I never see them. But I bet some people are getting some idiotic offers. They take so long to reply most the time too, like you will cave because you grew four hours older. I feel if you start a conversation with a onlin...

Cancelled label - Now cannot buy new one!

Sending to USA - bought a UPS label then realised that the adress is a PO BOX which UPS do not like so cancelled the label and asked buyer to send me a new address - I cancel the old label then try to buy a new one a couple of hours later. I edit the...

User avatar by • Engager
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Resolved! Payment on hold

This is a bit of a wierd one. Not sure if anyone has had this issue. Sold an item on the 19th to a buyer on Ebay , item was sold and it has been delivered twice the person which hasn't answered. You Can't contact the person because no reply to anythi...

User avatar by • Contributor
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  • 9 replies
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Delivery

I have sold several items on ebay and they have all been delivered but ebay as not updated and they all show as awaiting delivery so I am still waiting for my money . Anyone else had this problem and how did you resolve it . ? The old way of selling ...

Buyers Protection Fee - not transparent

I've just sold my first item under the new Buyer's Protection Policy (why does this put me in mind of the phrase 'protection racket??? Lol ) Apart from the absolutely bare-faced cheek of basically re-introducing Private Sellers Fees, it also means, i...

RE the new Ebayer buyer protection, payment after delivery

The new buyer prorection rules says fund will only be released after items have been delivered. Many of my items are not marked as delivered even though positive feedback has been left. Does this mean I won't get paid as they are not marked as delive...

Unfair Negative

Hi everyone, Looking for some advice on handling unfair negative feedback. We received a message from a buyer stating: “Hi, I have received the headphones today. However, only the right one works. The left one is not connecting.” We responded within ...

HRMC

With regards to paying tax What if you’re selling on e bay at a loss just to recover some of your money . for instance trading cards can go up and down in value so how can the taxman work out what’s profit if I don’t have invoices

Resolved! Anyone know why a couple of my items show a different buy it now price than the one I put on?

eg An item I have on for £250 shows it as asking £260.72? It isn't the postage that has been added on, I checked. This is the huge roll of Vylene. I went to edit to make sure it stated £250 and it does - but not when I look at the listing. Odd.

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