Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! selling on ebay
Hello, I'm new to eBay and want to sell as a source of extra income. Are there any tools anyone can help me with in identifying high-selling items, etc (any aids in the seller process)? (Thanks in advance)
Does anyone know how to set the label size under Simple Delivery?
Does anyone know how to set the label size under Simple Delivery? I have made my first (possibly last) sale using Simple Delivery. All seemed to go well except for printing a label, it comes as one of four on an A4 sheet and prints a quarter of the e...
prepaid label and quantity
a buyer has ordered 2 items in a single transaction, i use simple prepaid delivery and the postage covers 35cm x 35cm x 16cm, will the prepaid label cover both items packaged together as the size will be larger than 16cm now. The cost of this label i...
"Your seller account is at risk" notice on Seller Hub but now way to resolve
I'm getting "Your seller account is at risk" notice on my Seller Hub page, below that it also says "Resolve open issues by 14 Sep, 2025 to avoid account restrictions." So I click on "View issues" and it takes me to page with a green tick that tells m...
Still holding payments & delayed processing on orders collected
It seems eBay are at it again holding funds on sellers that are ‘above standard’ Funds still processing after buyer tried out the item in my home and left happy, me on the other hand am not.This payment was meant to be processed by now and has past t...
Resolved! Buy now or auction?
Im still a newbie here. Only started selling second hand DVDs. Cheap as chips, mostly £2 or£3. Is it better to offer the buy now, or should I put them under auction? Or both? Respect
Simple Delivery forced against sellers
Simple Delivery encourages Seller away from EBay.We have the responsibility as a seller to post the item, but when I chose to post it directly with my account in Royal Mail alas ! The buyer as the buyer has been charged for Simple Delivery Even thoug...
eBay Ignoring My Stated Number of Days for Dispatch
I always post items as soon as possible, but have a 3 working days dispatch stated in my listings as insurance against unexpected delays.I sold an item around 5pm on Friday and when I did the first click on 'Get Label' it said I had to dispatch by Su...
Urgent
With my experience I would like to rise an alert. Beware of fraudulent sellers using deceptive tactics. Once you purchase an item from them, they never actually ship it. After waiting and reaching out to inquire, they respond with a scripted excuse l...
Ebay suspend all UK Global Shipping Program purchases by US and Canada bidders
The winning bidder on one of my items that finished yesterday (May 15 2025) was based in the U.S. He messaged to say he was unable to complete his payment through the Global Shipping Program. He received a message from ebay stating the seller does no...
Item too long to send with simple delivery label that's been generated
Hi, anyone know if there is a way to get this sorted? It was originally listed as a 2-5kg parcel to be sent via Evri because of it's length. At some point the listing has switched to Simple delivery, it's now sold, and the label being generated is fo...
Resolved! Second chance offer - final value fees
I've sold an item in auction and the winning bidder asked to cancel saying they hadn't read the details properly. I agreed to cancel the order and was about to give a second chance offer to the next highest bidder.However just before sending the offe...
How do I close a return request when buyer wants to keep the item but won't close the return request
Buyer opened a return request on 20th August stating that the pictures, he'd purchased, arrived damaged and not as described. I replied same day asking for pictures of the damage and why they were disputing my description. Buyer replied that he now w...
Resolved! Cancelled Pick Up - Suggests I have to Refund
HiLooking for some advice on a pick-up collection only listing I had. The buyer came to collect but decided that the item was not exactly what they wanted.I didn’t receive a code and I asked them to cancel the ‘purchase’. They did this with the reaso...
EVRI
Has anyone else noticed handling delays by EVRI in the last month after an item is dispatched, but before it reaches the local courier?
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