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Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Large parcel.

I haven't listed it yet, but will have a parcel 1600mm long x 150 mm square weighing 10 kg.I can't seem to find the Simple Delivery price ( which I would prefer) but I can't seem to get a custom delivery price either.

Seller who is selling the same item as me instantly undercuts the price of my item by 1p - bot?

Hello. I'm currently trying to sell an item which is also being offered for sale by another seller. The other seller is an eBay behemoth, with millions of transactions and feedback. When listing any item, I always check to see if there any other acti...

Resolved! Warning re Royal Mail parcel mailboxes

HI allJust a warning about using royal mail parcel mailboxes. I posted an item recently in a new parcel mailbox, with proof posting. The item got lost and tracking failed. When I spoke to Royal Mail they said they wouldnt deal with me because Ebay or...

Refund of undelivered item

Hi all. Just curious, eBay charge buyers a ‘buyers protection fee’ yet if something goes wrong and the item is lost and not delivered ie. Letter post low value & no tracking …us the sellers have to refund the buyers? Which is understandable, but why ...

eBay Authentication Service

I know this was a while ago but back in September 2023 I sold a pair of Air Max 1 on here for £275, I packaged and sent next day. Once they had arrived at the Authentication centre I got a phone call from them saying the item I had sent was Incorrect...

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Includes a battery

So, with the new massively flawed Simple Delivery, I sent an item off today using that *bleep* system. Got to the Post Office and if I know the item has a battery in, before they even ask I tell them. They then put the battery sticker on. Today howev...

UK Delivery Details Issue...

So, just got off the phone to eBay after being told there's been an issue since the 29th re the Delivery Details section. I've selected Postage Only / Large Letter (it's a CD) / Custom postage (it's a quid cheaper than Simple Delivery). Selecting 'Li...

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Custom Postage option not working?

I often sell very low priced large letter items like CD's and DVD's and since they're so competitively priced the only way it's worthwhile for me is using the untracked custom postage option. Unfortunately that seems to be malfunctioning at the momen...

Is Signing In becoming too cumbersome?

Today, for some reason eBay decided my password was wrong although it was my saved password (last changed a couple of months ago) and what a rushed trip round the funfair that was, leaving me exhausted and dizzy. I GET A PASSKEY TO SAVE USING A PASSW...

Selling: When 300 free listings become 75

I had 125 listings so imagine my surprise when i was being charged 35p for subsequent listings. I rang Ebay and they said i have gone past my 300 allocation ? What she then said was every time you re list an item that goes to you monthly allocation s...

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Unreasonable Return of perfect item

How do you deal with a customer that has bought an item and clearly doesn't want it then tries to claim it is defective when it is 100% not defective. He sent pics and I took pics that completely refute his. The eBay returns process allowed me to rep...

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