Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Draft listing appeared from no where
Very odd. A listing for an item I sold a week ago has suddenly appeared in my draft listings. I have not looked at the original listing since it sold, and the creation date for the draft is 1.18 this morning (when I was soundly asleep).
Resolved! best way to sell digital item
quick question. i spoken to an ebay representative regarding selling digital items and they told me i have to change the delivery method to collection. but with collection will my ads still how up globally or only united kingdom ? also last question ...
Buyer Protection
The introduction of Buyer Protection for me as a private seller will ultimately make it near impossible for me to sell my unwanted items competitively. I will rather give my items away to charity and will also start to think twice about buying via eB...
Resolved! Selling. Payments on hold
I am a private seller. I sold a jacket for £25, a couple of weeks ago.So, I’m Aged 77 and a bit tec dim.I had two different old accounts, hadn’t used them in a long time. Couldn’t remember the details on them to sign in, so started a brand new accoun...
Buyer coming to collect, how do i check if paid?
Hello, I cant seem to see the payment in the "payments" section but the green tick box tells me the item has been paid. Buyer will be coming in around 30 mins, so be good for a quick reply. Thanks.
eBay Febuary 2025 changes for the worse many factors pointed out
eBay has made a complete hash of this months changes including these three aspects. Not all categories have had the buyers fees applied. The prices shown to the buyer on the app do inform anyone browsing of the fees however the website lacks this cla...
advice on item buyer claims not delivered but tracking says delivered please.
This is becoming a headache. Parcel delivered to a buyer but buyer claims she hasn't received it, Royal Mail website states delivered and ebay states delivered. The buyer is getting impatient and is demanding a refund. I will not refund of course. Wh...
Resolved! If selling is free and buying has payment protection, can cash on collection avoid fees ?
The reason I ask is because before, no matter what, buyer paid the entire price agreed, seller paid the fees. Now buyer paid the entire greed price, buyer pays the fees. So cash on collection must be allowed surely ?
Will 2pm Wednesday chat go ballistic over mandatory Simple Delivery?
There hasn't been a 2pm Wednesday chat session recently. I guess that's because of Christmas / New Year? So will they return this week? And, if it does return, will it be going into meltdown over the proposal of mandatory Simple Delivery, much like t...
New Simple Delivery pricing!
So they are introducing new pricing for SD from Feb 12th! Methinks that mandatory SD is approaching rapidly.... Well goodbye E Bay when that happens.
Resolved! Buyer Fee amount error - are you seeing it too?
(following on from this thread post: #10 in thread: "Buyer fee - how to calculate total? + Shipping: charge separately now or not?") @jimthing wrote: (Another user who wanted to remain anonymous emailed me about the pricing error, with thanks.) Ebay ...
Moved to a business account sales have stopped
Hi all I moved to a business account a week ago since then my sales are down over 60% , has anyone else mincing from a private to a business account in the last few weeks experienced the same ? I spoke to eBay last night where they said in can take s...
The new ebay Advertising dashboard, WHAT A MESS!!.
ebay has completely changed the layout of "Advertising Dashboard" section.There are no more "Promoted Listings", they have changed it to "priority campaign strategy" (previously Promoted Listings Advanced) and changed the "(Promoted Listings Standard...
Resolved! Calculating postal insurance now buyer protection fee is in place.
Hello. Bear with me I haven't used eBay to sell for years, but have returned to sell a few personal items on my private account. My image below isn't the best to explain, as I've only had a quite low value sale, but with the current changes (buyer pr...
Resolved! Why is ebay so hard to sell on now
I remember when i first started on my first account back in 2005, it was so easy to sell things, it didn't really matter what it was, you could post it on auction and it would sell within a week or two maximum and you'd get quite a few bidders and a ...
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