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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Delivery not arrived

I have purchased an item which had tracked delivery by Royal mail. The parcel was sent to someone elses house although the sender addressed this correctly. I opened up a case which ebay closed because there was a tracking picture. the seller has info...

Resolved! 1000 down to 300 so losing stored items for sale

the changes ebay have made have some good and bad points for me personally and i'm guessing a few other ebay members also, the good points are obvious the bad one for me is the reduced free listing. i have nearly 2000 items that i sell over a 120 day...

Buyer refused package now what

Hello!!I'm in a right Pickle!!! Buyer purchased a few items from me I'm sent them in a cardboard box perfectly packaged and sent via evri. Buyer had messaged complaining delivery was taking too long (it was the 3rd day of dispatch).I explained to ple...

Ebay balance and tax

Out of interest.... if you sell something ebay now dont give you the money they initially hang on to it. If this money doesnt go into your bank account theoretically you havent received it. For prolific sellers that may be of interest to HMRC are the...

User avatar by • Engager
  • 1285 Views
  • 13 replies
  • 0 kudos

Delay Shipping

Hi All! I'm very new to selling on Ebay, only my second sale! I've just sold something and need to post by Thursday, but I'm actually on holiday and not able to post until Monday! Is there anything I can do?

User avatar by • Member
  • 1466 Views
  • 2 replies
  • 0 kudos

Resolved! Refund for a seller and buyer

My apologies as I suspect this has been asked many times before but.... Let's suppose (as a seller) I send an item via Royal Mail Special Delivery that is worth £750 and it's insured for that amount.If it never arrives with the buyer I can claim the ...

Unsold listings disappeared

a few months ago I created various listings, many of which remained unsold. I decided to relist some of them but can not longer find them. It is so time consuming to create listings so I'd really like to find them. What can I do?

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