Seller News: July 2025
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Forum Posts
Resolved! Buyer refunded for item and ebay say I will not get it back
So this has never happened to me before - seller bought an item from me, it arrived yesterday. They messaged me this morning to say they wanted to return it as it had a mark on. I agreed and told them to open a returns case. The next thing I got an e...
Resolved! how do you list anything bigger than 61cm?
Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...
Royal Mail lost a £1600 item, now what?
My buyer says they received an empty box when i sent them a RTX 4090, they provided me with pics including the label so i know its legit, i have tracking number and receipt from the post office. I suppose he could have just taken it out and photograp...
Quick query regarding selling items I've acquired by accident
Hi, just thought I'd pick the brains on here to find out where I would stand. A company sent me a large box of new goods by accident. I informed them and after they tried to get them collected, they were unsuccessful in finding a carrier who would ta...
eBay Refund Policies
I have recently had 2 refund issues with buyers The first involved a buyer saying that the item did not fit even though I had supplied he exact dimensions in the listing. I declined the return request which the buyer then complained to eBay and was s...
Promoted Listings General - Attribution Changes (Multi Variation Listings)
The new ads are working just as expected (for eBays benefit of course) I have 250 different size/thickness options on a few listings and they all are being charged at a promoted rate. Ad's have been configured and set up again into a low, medium and ...
Damaged Return
Hi allI sold and item which the buyer states is not as described, I accepted the return and sent label. The buyer then waited until the last day to post back.When it arrived we opened it immediately, it is damaged badly and parts have been swapped ou...
private feedback
does anyone else think like me that it is time ebay stopped private feedbacks .We use feedback as a guide if you cant see them what is the point of feedback in the first place
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
Has Custom Postage Now Gone ?
Please can someone offer some advice.I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?I've tried this on new listings, revising a listing, listin...
I have sold nothing in 6 months since the buyer protection fee was introduced
I always have 20-30 active listings on the go, and typically sell 2 or 3 items a month. My items are always priced competitively to sell, but lately I've noticed I haven't sold anything since February. When I reviewed my listings this evening, I noti...
A 'Petition'
In one particular thread about 'Simple Delivery' which I've been active in over the past few days, the suggestion has been made that someone - ie., me, an eBay member of 25 years - should start a petition.With seemingly thousands of posts in numerous...
Selling restrictions for no apparent (fair) reason
Hi everyone,I’ve been trying to resolve an issue for weeks now and I’m honestly reaching a point of frustration, so I’m hoping that someone here – perhaps eBay staff or an experienced seller – can help shed some light on it.I'm a long-time eBay membe...
Another BPF question: Are BPF's added to Promote Your Item fees when item sells?
Can anyone in the selling community help with the following question: Are "Buyer Protection Fees" added to "Promote Your Item" fee's. i.e. If I choose a promotion campaign at say 10% add fee rate are BPF's added at the point of sale. I have a sneakin...
Ebay imposing simple delivery on older listings so postage is more expensive
A while ago I listed an item for £4 including postage - a women's top. I listed it with RM large letter without tracking so the postage would have cost me £2, and I would have been left with £2. Ebay has since changed the listing to simple delivery s...
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