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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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I'm done with ebay after 13 years.

The customer service of ebay sucks and doesn't do their job. I've seen ebay go from hero to zero and I've now had enough. Gone are the days when I could phone a real human being and discuss an issue. That's no longer possible it seems.I had a problem...

Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

saying untested with film

when you say untested with film and a person says they bought a film from a reputable dealer saying it must work then suggesting my camera was faulty when as far as i can see if the film was processed the end result must be the film cartridget fault.

User avatar by • Engager
  • 31 Views
  • 1 replies
  • 0 kudos

Simple Delivery: Collection available?

As a private seller using Simple Delivery, is there any way at all to get your item collected by Royal Mail postman or Evri courier, rather than having to take it to Post Office/Evri shop yourself? Reason: My local post office is shut for renovations...

User avatar by • Conversationalist
  • 127 Views
  • 10 replies
  • 0 kudos

Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by • Contributor
  • 2533 Views
  • 40 replies
  • 31 kudos

Resolved! EBay asking for national insurance number

Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...

Can't edit anything after receiving a bid, complains about changing postage when I've not touched it

I'm trying to add some text to the description of a listing which has bids on it. I realize I can't change the actual description for obvious reasons, but the option is there to add to it. However if I try, I get 3 errors:1) Looks like something is m...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
  • 281289 Views
  • 5938 replies
  • 348 kudos

Updates to eBay’s Promoted Listings programme

I'd love to see how eBay can justify this changed to "promoted listings". (In an email received a few minutes ago.) In future, if anyone ever clicks on a promoted listing, the promoted fee will be charged, even if the actual buyer did not find it thr...

Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...

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